Oct 05, 2020
02:34 AM
Hi, I would like to register a support case but do not have the necessary access. Would you be able to create this in my account? Thanks so much in advance. Matthew
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Oct 01, 2020
08:40 AM
2 Kudos
Thanks, @kclausen , @EHacking . The license was set up with a recognised SKU. I see the installs when I'm in the Applications tab of the license, so it is not an issue of not finding the installs, it's that the installs are for some reason not being counted as consumed. I will look to open a support ticket. I have issues with consumption on other license types I have been testing as well.
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Oct 01, 2020
02:03 AM
Only the license that I created is listed under the application. What is the mechanism for counting consumed user based licenses? My guess was that it calculates based on looking at the devices where the application is installed, and then taking the user name owning the device based on the inventory., but this does not seem to be the case.
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Sep 30, 2020
08:46 AM
Hi, @kclausen The 600+ installs are for a single version of an application. I do have the downgrade rights enabled. There is also a previous version deployed on 95 clients. I also enabled second use rights, which seems to be working properly. I can see that some users have 2 clients, but only one license consumed. Most likely there is some parameter in the use rights which is causing my issue, although they were set using the SKU information.
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Sep 30, 2020
02:58 AM
Hi all, I am trying to get FNMS working in my organisation and starting with some "simple" license types. I notice that in a few attempts, the consumed entitlements are much less than I believe they should be. In one example, for a user-based license, only 124 entitlements are consumed, although there are 600+ installations across 375 users. I am not sure what is causing so many users to be left out? Thanks if anyone has advice in this regard.
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Latest posts by mwiebe
Subject | Views | Posted |
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99383 | Oct 05, 2020 02:34 AM | |
1856 | Oct 01, 2020 08:40 AM | |
2189 | Oct 01, 2020 02:03 AM | |
2218 | Sep 30, 2020 08:46 AM | |
2256 | Sep 30, 2020 02:58 AM |
Activity Feed
- Posted Re: Support Contacts on Using the Case Portal. Oct 05, 2020 02:34 AM
- Got a Kudo for Re: Consumption not working correctly?. Oct 01, 2020 08:55 AM
- Got a Kudo for Re: Consumption not working correctly?. Oct 01, 2020 08:42 AM
- Posted Re: Consumption not working correctly? on FlexNet Manager Forum. Oct 01, 2020 08:40 AM
- Posted Re: Consumption not working correctly? on FlexNet Manager Forum. Oct 01, 2020 02:03 AM
- Posted Re: Consumption not working correctly? on FlexNet Manager Forum. Sep 30, 2020 08:46 AM
- Posted Consumption not working correctly? on FlexNet Manager Forum. Sep 30, 2020 02:58 AM