Hi, Several days ago, I submitted a post indicating that IS Express 2010 R2 will produce setup.exe which will cause k7 ultimate security reports as virus. But my post is taken as a spam. I try to send an abuse report to the manager. But still does not work. Why? ... View more

Hi, I am using the lastest version of InstallShield Express(2020R2),  which fixes some false positive issues from antivirus engines such as Jiangmin and Zillya. I also use VirusTotal and all its engines does NOT detect any issues, see https://www.virustotal.com/gui/file/3737e916d835b331fcbad0fe9541be2a13e9d88b0b929021e2eec27e6a1a81ba/detection Thank you for your hard working! However, today one of our users report that k7 ultimate security will block our application  at https://www.datanumen.com/downloads/dwordr.exe Please help! Thank you very much. ... View more

Hi, Recently, I find all installers created by IS Express 2020 R1 will be flagged by two engines on VirusTotal, for example: https://www.virustotal.com/gui/file/ce56bcbf33617c83cb5a20b75229bea3ef326077bc7eb8da3e49f157c7edd9e1/detection The two engines are below: Jiangmin: Trojan.Generic.fjgcp Zillya: Trojan.Generic.Win32.1059676 Though they are unpopular and I even do not heard one of them, it will sti ... View more

Hi, In the past, installer created by IS Express 2019 has been reported by some antivirus programs by mistake. Since IS Expres 2020 R1, I think the problem is solved. However, today I receive a customer's message saying his BitDefender Total Security (v20.0.9.46) said my setup.exe was infected and quarantined it. Below is the detailed information: 1) The file C:\Users\hardman0\AppData\Local\Temp\k+nZ1KqE.exe.part is infected with Gen:Suspicious.Cloud.4.@x3@auHt!Mei and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.; and 2) The file F:\hardman0\downloads\DataNumen_NTFS_Undelete_dntu.exe is infected with Gen:Suspicious.Cloud.4.@x3@auu9GJii and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. I try to check my installer via virustotal.com, and no engine detects my installer: For DataNumen Backup: https://www.virustotal.com/gui/url/02f658318c7cef9c75e11158b9683e7f8883e3e4587d44109c20c80f159033c7/detection For DataNumen NTFS UNdelete: https://www.virustotal.com/gui/url/7441b4dd0786bbe8dec263427be4d1f2bd1fbaa8c987657d53628418bd00853f/detection I also try to download a free version of BitDefender and then use it to scan both files. None of the files are detected. So what is the problem? Has anyone else encounter the similar problems? Thanks   ... View more

Hi, I am using IS Express. In my setup project, I need to do: If target system is 32bit, then add registry key to HKEY_LOCAL_MACHINE/Software(32bit), otherwise, add registry key to HKEY_LOCAL_MACHINE/Software(64bit). And make sure the built setup.exe is a 32bit exe. However, I check the "Registry" section and cannot find a way to do so. I try to add registries to both Software(32bit) and Software(64bit), but that will generate a 64bit setup.exe. ... View more

Hi, I am using IS Express 2019 and encounter error 1721 in installation. I check https://community.flexera.com/t5/InstallShield-Knowledge-Base/Windows-Installer-Error-1721/ta-p/4710 and it said one should check the sequence view. However, I cannot find it in IS Express. Where is it? ... View more

Hi, I add a custom action before system updates in the Uninstaller. The custom action will invoke an exe file which is installed together with other files. The uninstaller will work properly in Windows XP, Windows 7, Windows 10(64bit). However, in Windows 10 Home(32bit), it will fail and report "Error 1721: There is a problem xxx" I try to execute the exe file manually in commandline and it can run without any problems. Why? ... View more

Hi, I am using IS Express. When the licesnse agreement dialog appears, it is always default to "not agree" option. Is there a way to default to "agree" so that I do not need to change the option each time when installing the program? ... View more

Hi, I am using IS Express. When add files to "Files" section, I just wonder whether setup project will store the references or contents of the files? I try the following test: 1. Make an old version of the file. 2. Add the file to the setup project. 3. Save and build the setup project. I call it setup1.exe 4. Replace the old version of the file with a new version file(with the same file name) 5. Rebuild the setup project. I call it setup2.exe It seems that setup1.exe will include the old version and setup2.exe will include the new version. So based on the test, the setup project only contains references to the files, not their contents. Just ask to confirm this. Thanks ... View more