Sep 18, 2020
12:49 AM
Hi, Several days ago, I submitted a post indicating that IS Express 2010 R2 will produce setup.exe which will cause k7 ultimate security reports as virus. But my post is taken as a spam. I try to send an abuse report to the manager. But still does not work. Why?
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- spam
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InstallShield 2020 R2 Express
Sep 12, 2020
06:00 PM
Hi, I am using the lastest version of InstallShield Express(2020R2), which fixes some false positive issues from antivirus engines such as Jiangmin and Zillya. I also use VirusTotal and all its engines does NOT detect any issues, see https://www.virustotal.com/gui/file/3737e916d835b331fcbad0fe9541be2a13e9d88b0b929021e2eec27e6a1a81ba/detection Thank you for your hard working! However, today one of our users report that k7 ultimate security will block our application at https://www.datanumen.com/downloads/dwordr.exe Please help! Thank you very much.
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- false-positive
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InstallShield 2020 R2 Express
Jul 10, 2020
08:38 PM
@Jenifer Thank you. I will open a case and ask Flexera support about that. Frankly, based on my past experiences, the flexera support is not better than the community, so for most of the cases, I prefer to ask on community instead of contacting the support.
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Jul 09, 2020
04:55 PM
Hi, @Jenifer The Bitdefender replies as follows: "Thank you for your patience and I hope my e-mail finds you well. Our malware research team has finished analyzing the sample you submitted: Nirsoft applications are detected as Potential Unwanted Application (PUA/PUP) by Bitdefender because it might be used with malicious intent. As such, if there is a legitimate need to use Nirsoft applications on a specific computer within your network the Security Admin can configure the security policies in Bitdefender Console to exclude the tools by path (e.g) on the specific target computer or computer groups. Have a nice day!" After reading the reply, I don't know what is Nirsoft until I search on Google. It seems that that is a suite of Windows app. But I have no idea of them, neither will I include such app into my installer. Does InstallShield includes Nirsoft into the installer?
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Jul 03, 2020
12:57 AM
It seems the license of IS Express 2019 R3 does not include licenses of old versions. I have asked the support and they said the old versions cannot open the project saved in new version. Is your setup file signed by trusted Certificate Authority? A: Yes, all signable files, together with the installer itself, are dual-signed via SHA1 & SHA256 certficiate from DigiCert. Now a days lot of anti virus software applications started flagging for broad range of code patterns.It would be better if you could get the definition for which it flags. A: I do not get any response from the user any more. So don't know more info about the patterns.
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Jul 02, 2020
06:05 PM
My reply is deleted, so I have to reply again. All files in my installer, together with the installer itself, as long as they can be signed, are dual-signed with SHA1 and SHA256.
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Jul 02, 2020
06:02 PM
I purchase IS Express on 2020. The problem is that Flexera refuses to give me the old version of IS Express. And the old versions cannot open the project created by the new versions.The only versions I can get is IS Express 2019 R3 and IS Express 2020 R1. With IS Express 2019 R3, the created installer will be flagged by more engines and Flexera promoises that 2020 R1 will solve the problem. Now it seems 2020 R1 still not fix everything.
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Jun 27, 2020
05:50 PM
Hi, Recently, I find all installers created by IS Express 2020 R1 will be flagged by two engines on VirusTotal, for example: https://www.virustotal.com/gui/file/ce56bcbf33617c83cb5a20b75229bea3ef326077bc7eb8da3e49f157c7edd9e1/detection The two engines are below: Jiangmin: Trojan.Generic.fjgcp Zillya: Trojan.Generic.Win32.1059676 Though they are unpopular and I even do not heard one of them, it will sti
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- fase-positive
- virus
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InstallShield 2020 Express
Jun 26, 2020
06:47 PM
Has anyone encountered similar problems?
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Jun 12, 2020
01:19 AM
Hi, In the past, installer created by IS Express 2019 has been reported by some antivirus programs by mistake. Since IS Expres 2020 R1, I think the problem is solved. However, today I receive a customer's message saying his BitDefender Total Security (v20.0.9.46) said my setup.exe was infected and quarantined it. Below is the detailed information: 1) The file C:\Users\hardman0\AppData\Local\Temp\k+nZ1KqE.exe.part is infected with Gen:Suspicious.Cloud.4.@x3@auHt!Mei and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.; and 2) The file F:\hardman0\downloads\DataNumen_NTFS_Undelete_dntu.exe is infected with Gen:Suspicious.Cloud.4.@x3@auu9GJii and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. I try to check my installer via virustotal.com, and no engine detects my installer: For DataNumen Backup: https://www.virustotal.com/gui/url/02f658318c7cef9c75e11158b9683e7f8883e3e4587d44109c20c80f159033c7/detection For DataNumen NTFS UNdelete: https://www.virustotal.com/gui/url/7441b4dd0786bbe8dec263427be4d1f2bd1fbaa8c987657d53628418bd00853f/detection I also try to download a free version of BitDefender and then use it to scan both files. None of the files are detected. So what is the problem? Has anyone else encounter the similar problems? Thanks
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InstallShield 2020 Express
Apr 29, 2020
10:23 PM
Hi, I am using IS Express. In my setup project, I need to do: If target system is 32bit, then add registry key to HKEY_LOCAL_MACHINE/Software(32bit), otherwise, add registry key to HKEY_LOCAL_MACHINE/Software(64bit). And make sure the built setup.exe is a 32bit exe. However, I check the "Registry" section and cannot find a way to do so. I try to add registries to both Software(32bit) and Software(64bit), but that will generate a 64bit setup.exe.
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- conditional
- registry
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InstallShield 2019 Express
Apr 29, 2020
08:48 PM
Hi, I am using IS Express 2019 and encounter error 1721 in installation. I check https://community.flexera.com/t5/InstallShield-Knowledge-Base/Windows-Installer-Error-1721/ta-p/4710 and it said one should check the sequence view. However, I cannot find it in IS Express. Where is it?
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- sequence view
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InstallShield 2019 Express
Apr 28, 2020
01:28 AM
Hi, I add a custom action before system updates in the Uninstaller. The custom action will invoke an exe file which is installed together with other files. The uninstaller will work properly in Windows XP, Windows 7, Windows 10(64bit). However, in Windows 10 Home(32bit), it will fail and report "Error 1721: There is a problem xxx" I try to execute the exe file manually in commandline and it can run without any problems. Why?
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InstallShield 2019 Express
Apr 27, 2020
11:15 PM
Hi, I am using IS Express. When the licesnse agreement dialog appears, it is always default to "not agree" option. Is there a way to default to "agree" so that I do not need to change the option each time when installing the program?
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InstallShield 2019 Express
Apr 27, 2020
10:15 PM
Hi, I am using IS Express. When add files to "Files" section, I just wonder whether setup project will store the references or contents of the files? I try the following test: 1. Make an old version of the file. 2. Add the file to the setup project. 3. Save and build the setup project. I call it setup1.exe 4. Replace the old version of the file with a new version file(with the same file name) 5. Rebuild the setup project. I call it setup2.exe It seems that setup1.exe will include the old version and setup2.exe will include the new version. So based on the test, the setup project only contains references to the files, not their contents. Just ask to confirm this. Thanks
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InstallShield 2019 Express
Latest posts by alancc
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Activity Feed
- Got a Kudo for Difference between InstallShield Limited Edition and InstallShield Express?. Nov 16, 2021 05:20 AM
- Posted Why my post is taken as spam? on InstallShield Forum. Sep 18, 2020 12:49 AM
- Posted k7 ultimate security reports False Positive on InstallShield Forum. Sep 12, 2020 06:00 PM
- Posted Re: Installer created by IS Express 2020 R1 is detected by BitDefender? on InstallShield Forum. Jul 10, 2020 08:38 PM
- Posted Re: Installer created by IS Express 2020 R1 is detected by BitDefender? on InstallShield Forum. Jul 09, 2020 04:55 PM
- Posted Re: Installer created by IS Express 2020 R1 is detected by BitDefender? on InstallShield Forum. Jul 03, 2020 12:57 AM
- Posted Re: Installer created by IS Express 2020 R1 is detected by two engines on VirusTotal on InstallShield Forum. Jul 02, 2020 06:05 PM
- Posted Re: Installer created by IS Express 2020 R1 is detected by BitDefender? on InstallShield Forum. Jul 02, 2020 06:02 PM
- Posted Installer created by IS Express 2020 R1 is detected by two engines on VirusTotal on InstallShield Forum. Jun 27, 2020 05:50 PM
- Posted Re: Installer created by IS Express 2020 R1 is detected by BitDefender? on InstallShield Forum. Jun 26, 2020 06:47 PM
- Posted Installer created by IS Express 2020 R1 is detected by BitDefender? on InstallShield Forum. Jun 12, 2020 01:19 AM
- Posted How to Add Registry Conditionally? on InstallShield Forum. Apr 29, 2020 10:23 PM
- Tagged How to Add Registry Conditionally? on InstallShield Forum. Apr 29, 2020 10:23 PM
- Tagged How to Add Registry Conditionally? on InstallShield Forum. Apr 29, 2020 10:23 PM
- Posted Where is the sequence view on InstallShield Forum. Apr 29, 2020 08:48 PM
- Posted Error 1721 when uninstaller invoke an exe file in Win10 Home on InstallShield Forum. Apr 28, 2020 01:28 AM
- Posted Agree the license agreement by default on InstallShield Forum. Apr 27, 2020 11:15 PM
- Posted Will setup project include the reference or content of the files? on InstallShield Forum. Apr 27, 2020 10:15 PM
- Posted Cannot improve the compression level on InstallShield Forum. Apr 27, 2020 07:26 PM
- Posted Re: How to get the build log generated by ISCmdBld? on InstallShield Forum. Apr 27, 2020 04:38 AM