Hi @davidle , You could have a look at the intermediate data file to understand the asset id for which the import is failing. The intermediate data file could be found at "c:\ProgramData\Flexera Software\Beacon\IntermediateData" or "c:\ProgramData\Flexera Software\Beacon\IntermediateData\Uploaded" folder in the beacon machine. Look for the latest zip file in this, and open the zip file. You may find some xml files in this. Please find the xml file related to the installer evidence and navigate to the end of the file. Here you should be able to find the asset id for which the junk character is appearing. Hope this helps. Thanks, Satheesh.  ... View more

Hi @davidle , We have seen similar issues with some other characters for another customer. Since there were additional characters, we asked the customer to contact Tanium and get the record removed. That helped the customer to unblock their import. If you could contact your Tanium TAM, they should be able to help you remove it. We have handled 32 characters and we are now looking at a better way to handle this, rather than handling each character. Thanks, Satheesh. ... View more

Hi Rob, Can you have a look at the report with the name " Flexera Report Computer" under Tanium->Asset->Reports, and check if these devices appear in that report? This report has the same data that is pulled by the FNMS adapter, because this is based on the same view that is used by the adapter. Please do let us know what you find. Thanks, Satheesh. ... View more

Hi @dcopher , The tci_Computer table is maintained by Tanium and not by Flexera. Therefore we are not sure about the information in that column. We had a look at the Tanium Asset documentation, but couldn't find the definition for the column/attribute "Total Disk Space".  The documentation that we looked at is located at: https://docs.tanium.com/asset/asset/index.html Can you please reach out to Tanium support to get this information? They should be able to help you with the second query as well. We will also keep looking for documentation which could explain these. Please let us know if you want anything further. Thanks, Satheesh. ... View more