Misconceptions
Roles are not hierarchical
Each role grants access to features in RightScale and there is not one role that can grant all privileges. This means the Enterprise manager role will not allow you access to all parts of RightScale.
Opti...
Persistent Disk and duplicate resource issue
The issue in this knowledge base relates to a Google cloud error related to duplicate resources of volumes that prevent launches new instances.
The issue is caused by resources not being completely de...
Raising a Cloud management platform and Self-service cases.
This knowledge base article will explain what information is needing when raising a case regarding CMP or SS. Providing this information will allow for the Engineer taking your case to o...
A large number of self-service users use the scheduler feature to run Cloud apps at a set time. This article will explain a few common issues that users see when using the Self-service scheduling feature. Schedulers are easy to create under the desi...
Hello
My name is Bradley and I support the Optima product.
I believe what you are currently trying to do is not possible as the Optima API is very limited.
This means there is no way to extract data from billing centres via the API.
Please let m...
