Cloud Management Platform Knowledge Base

Cloud Management Platform Knowledge Base

Common issues and best practices with Roles in governance.

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Misconceptions Roles are not hierarchical Each role grants access to features in RightScale and there is not one role that can grant all privileges. This means the Enterprise manager role will not allow you access to all parts of RightScale. Opti...
by Flexera bclarkflexera Flexera

Persistent Disk and duplicate resource issue

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Persistent Disk and duplicate resource issue The issue in this knowledge base relates to a Google cloud error related to duplicate resources of volumes that prevent launches new instances. The issue is caused by resources not being completely de...
by Flexera bclarkflexera Flexera

How to remove resources from Rightscale

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Removing Right link features from your environment. This knowledge base will answer some common asked questions regarding wat happens when removing a cloud from RightScale. The most common asked question is will disconnecting a cloud remove reso...
by Flexera bclarkflexera Flexera

Best practices for raising a CMP or SS support case

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Raising a Cloud management platform and Self-service cases. This knowledge base article will explain what information is needing when raising a case regarding CMP or SS. Providing this information will allow for the Engineer taking your case to o...
by Flexera bclarkflexera Flexera

Common issues with Self service schedules

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A large number of self-service users use the scheduler feature to run Cloud apps at a set time. This article will explain a few common issues that users see when using the Self-service scheduling feature. Schedulers are easy to create under the desi...
by Flexera bclarkflexera Flexera