Cloud Management Platform Knowledge Base

Background Information The RightScale monitoring system shows that there are high CPU events but it is not being caused by one of the processes that is actually being monitored such as httpd or mysqld. How can I identify which process is causing the...

Misconceptions Roles are not hierarchical Each role grants access to features in RightScale and there is not one role that can grant all privileges. This means the Enterprise manager role will not allow you access to all parts of RightScale. Opti...

Removing Right link features from your environment. This knowledge base will answer some common asked questions regarding wat happens when removing a cloud from RightScale. The most common asked question is will disconnecting a cloud remove reso...

A large number of self-service users use the scheduler feature to run Cloud apps at a set time. This article will explain a few common issues that users see when using the Self-service scheduling feature. Schedulers are easy to create under the desi...

Background Information In order to comply with your company's security policies regarding access to your vSphere infrastructure by third party vendors and/or services, you may need to properly disclose RightScale's level of access to those resources...