About ravnstorm

ravnstorm · ‎Sep 18, 2017

If you care to know, the thing that erased my system path was installing the NetCDF 4.4.1.1-C libraries from Unidata UCAR. If you select the option to add it to your path, it erases your whole path, leaving only the NetCDF tools in the path, at least on Windows 10.

ravnstorm · ‎Sep 18, 2017

If you care to know, the thing that erased my system path was installing the NetCDF 4.4.1.1-C libraries from Unidata UCAR. If you select the option to add it to your path, it erases your whole path, leaving only the NetCDF tools in the path, at least on Windows 10.

ravnstorm · ‎Sep 18, 2017

This problem is occurring again. This may still be related to a System Path issue, but I am not sure. I posted a new thread, "Access Denied when installing." Although the problem might be corrected by restarting my computer, it will be unacceptable if users experience this problem. I need to figure out what is causing it.

ravnstorm · ‎Sep 18, 2017

I have built this installer before, and I have installed it successfully when testing. Currently, it won't install on my machine due to an "Access Denied" error for the "C:\Program Files (x86)\InstallShield Installation Information\{GUID}" folder. I am an administrator on my machine. When I try to manually delete the folder, I get an error that it requires administrator privileges. I have deleted other folders in "C:\Program Files (x86)\InstallShield Installation Information" without a problem. I have ended all tasks that appeared to be hanging up this folder. The folder contains only the setup.exe file. When I try to delete that file, I still have the problem. I've tried changing permissions on the folder, and adding my current username specifically, rather than just the Administrators group, and giving myself full control. It gave me an error when setting permissions, but still lists me as having full control. Yet it still won't allow me to delete the folder. I've tried opening a command window using "Run as administrator," and then executing "rmdir /s" on the folder. No luck. "Access Denied." What is going on here? Is this a bug? This started happening after another unrelated program installation deleted my system path. I've added back everything I think I need. Is there something that should be in my path for InstallShield? Is there something else that is hung that I should kill in my task manager? Is there a problem with the uninstallation, where this folder is being left behind, or being locked? Do I need to add something else to my InstallScript to prevent that? Previously, I was able to install after restarting my computer. If one of my users experiences this it is unacceptable, so I need to figure out what the problem is.

ravnstorm · ‎Sep 08, 2017

I'm not sure it was the path. Something got hung, I think. I restarted my computer, and was able to run my installer after that.

ravnstorm · ‎Sep 08, 2017

I can build installers, but I can no longer run and test them. I might have to re-install my operating system. Can anyone tell me what directories I might need to add back to my system path for Installshield? I'm assuming that the error is a result of the fact that my system path got wiped out by someone else's installer yesterday. I'm trying to rebuild my path, rather than reinstalling my operating system. Currently, I built an installer, but when I try to run it, I get an error that says I don't have access to the C:\Program Files (x86)\InstallShield Installation Information\{GUID}\setup.exe.

ravnstorm · ‎Aug 08, 2017

Thank you for checking into this and replying.

ravnstorm · ‎Aug 07, 2017

The installer version was 1.0.0.0, but changing it to 1.0.0 made no difference. It still requires an admin password, and then fails to uninstall with the error pictured. The only way to remove it is to delete the files manually, and then while logged in as the regular user that installed it, open regedit and delete the uninstall key under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\. I could write an installscript function to perform the manual actions, but I'm pretty sure it will still ask me for an admin password. How can I allow non-admins to uninstall?

ravnstorm · ‎Aug 07, 2017

I've created a data installer that a regular user can run. I've set the Required Execution Level to "Invoker," and I've refrained from adding any registry keys in HKLM. The uninstall key now goes under HKCU in the registry. While testing, I've found that I can install the product without any trouble, but I cannot uninstall. This is a problem, because I can't uninstall. It requests an admin password. When I enter the admin password, I get an error indicating that no version of the product is installed. "The setup has detected that no version of is installed. The specified command-line operations require that the application be installed to continue. The application will now terminate." As the regular user, I checked the HKCU area of the registry. The product key is there, under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\. What is the problem? Why does it think the application is not installed? Does it have something to do with the fact that I had to enter an admin password? After that, does it look in the Admin's HKCU area of the registry? If that is the case, then I understand why it can't find it, because it isn't there. How can I make this so that regular users can BOTH install and uninstall?

ravnstorm · ‎Aug 03, 2017

I think I found the answer. Some of the subfolders are parent folders, that don't have files, but they have more subfolders. I was able to get the right list of files by first gathering a list of only directories that had actual files in them. It's dumb, but adding the attached changes worked. (Attachment doesn't include the variable declarations, etc)

ravnstorm · ‎Aug 03, 2017

I'm trying to get the size of a large folder - 17.1 GB. The folder has 53 subfolders and 386 files. To begin with, I'm trying to traverse the directory tree and get the file sizes of each of the files. Currently, I'm just writing the information to a file for troubleshooting. The problem is that it is going back and traversing some folders again, and I can't figure out why!!! The results should show that there are 53 folders and 386 files. Instead it gets 53 folders and 1057 files. Can anyone see what is wrong with the FindAllFiles loop in the script attached?

ravnstorm · ‎Jan 27, 2016

I am having the same issue, and more.

ravnstorm · ‎Dec 03, 2015

I have a problem with this as well. Why won't installshield install empty directories??? My project is an installscript project. Certain components of our software expect certain empty folders to exist, in order for it to function correctly. So I have to somehow install/create them, and nothing is working. I have tried to: 1. Disable logging, and then use CreateDir functions, then Enable logging. This is only working in my service pack installers, not in the big installers, which span 5 DVDs. I can't figure out why, for the life of me. 2. Do as you said, and create empty components which install to the desired locations. This appeared to work as the installer was running (the directories were there). As soon as the installer finished, they were gone. The installer deleted them.

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Re: My system path variable was deleted. Can't test installers.

Re: Access Denied when installing

Problem occurring again

Access Denied when installing

Fixed, I think

My system path variable was deleted. Can't test installers.

Thanks for the reply!

Version is not the problem

Standard user can install, but not uninstall

Answer

InstallScript Help - Traversing directory tree and getting file list gives duplicates

Same problem

I need help with this issue too