About tigergrace

tigergrace · ‎Jun 23, 2011

Hello bryanwolf, Thanks for your reply. I am using Flexnet Connect 12.1, I think it is the latest version. I knew there are lots of condition we can option. something it is not what I want. For example, you submit a bug for our proudct, we fix it and only want to release the update to you, how can I do it in Flexnet Connect. thanks, grace,

tigergrace · ‎Jun 22, 2011

Hello, when I released a patch and set update in Flexnet Connect, it will show the upgrade to everyone with software manager, Is there a way to add a condition only deliver the update to the people who need it ? thanks, grane

tigergrace · ‎Mar 28, 2011

bryanwolf, Thansk much for your help. We are looking forward your solution in next version. grace,

tigergrace · ‎Mar 28, 2011

Thanks, I got it.

tigergrace · ‎Mar 25, 2011

Hello, Could you please help to know how can I create a folder under c driver, just an example, I want to create a "c:\TestFolder" in basic msi project. When I create a folder, sometime it will go to c driver, sometime go to D driver, I have no idear for this. much thanks for your help grace,

tigergrace · ‎Mar 24, 2011

bryanwolf, Thanks for your response. The problem is that when select colse applicaitons and attempt to restart them after setup is complete this option, it will get a message failed to close the applicaiton. I have no idea for this. What I want is that there is no error message for this. Can you reproduce in your side. becaues my colleague and I can get this. Product version IS2011 with Software Manger 12.1 Thanks, grace,

tigergrace · ‎Mar 23, 2011

Hello, I got a problem when I unistalled my product in windows 7. The problem is when I uninstall my proudct, there is dialog pop-up to show: The following applicaitons should be closed before continuing the installation, the application name is Flexnet Connect Software Manager, there are two options one is Automatically colse applicaitons and attempt to restart them after setup is complete; the other is do not close application. when I select first one, there is an error message show failed to close the applicaiton,acturelly it closed indeed. Could you please let me know is there a way to avoid the pop up windows. thanks a lot grace,

tigergrace · ‎Feb 22, 2011

hello, Could you give me some suggestion for win 7 migrationi? I need to crate a setup package which need to be installed both in windows 7 and XP. For example, a component named mydll.dll, It need to be instaled under c:\A direcotry for windows xp and C:\B direcotry for windows 7, how can I do setting for this component when it is shipped. I created two compnents, one is mydll.dllxp the destination is c:\A, the other is mydll.dll7 the destination is c:\B and set the condition with the versionNT to 501 and 601 for different OS, could you please let me know the best solution from IS? Thanks, grace,

tigergrace · ‎Dec 08, 2010

hello, In software manger, there are two command buttons, one is installation the ohter is download only, is there any way to disable download only button, because I do not want to user get setup pacakge, the only way is just install it. Thanks, grace

tigergrace · ‎Dec 08, 2010

Hi, I also got a problem when did minor upgrade. I fixed the problem, here is my solution. Give value below in registry table: Root = 0 Key = interface\{d685eb07-d54e-4f41-acc2-2ef2bb9f02b7} Name = - add a new one if there is still warning message, replace new GUID for key. hopefully, this can help you grace,

tigergrace · ‎Nov 17, 2010

Kike, Thanks much for your help. I am on vacation these days. Here is what I get when sign manually The specified timestamp server could not be reached.. The same .pfx can work for my colleague who works in USA, there no any error genereated. you may see the screenshot below. Hopefully this can help to solve the problem. Much Thanks, grace

tigergrace · ‎Nov 11, 2010

Hello MichaelU, When I tried to use signtool.exe sign /v /f /p /t http://timestamp.verisign.com/scripts/timstamp.dll FileNameToSign to sign manually, it will give error message "The system cannot find the file specified." I replace the .pfx, password and my setup.exe file for the command, it still does not work. what's your mean about cross-reference, use another server to replace http://timestamp.verisign.com/scripts/timstamp.dll in setting.xml file. could you please supply a new one if it is. Thanks a lot, grace

tigergrace · ‎Nov 08, 2010

Hello Kike, I am sure I have access to internet. in my PC, I did not use any proxy, but I am not sure the company whether to have. I want to use IS2011 sign automatically, because we have lots of tools, it is not a good idear to sign manually. Do you have any more sugestion? Thanks a lot grace

tigergrace · ‎Nov 04, 2010

Hello, Thanks for your quick response. Could you plealse let me know which website I need permisstion? Is like below: http://timestamp.verisign.com/scripts/timstamp.dll I can not access the link above. please let me know if it is not.How can I get the access. I did not sign any files without IS2011 Thanks a lot,:) grace

tigergrace · ‎Nov 03, 2010

Hello, When I signed my setup.exe with my digital certificate file *.pfx, it will give me some warning message like "A warning occurred while signing 12E.tmp", and then I was looking for build message, I find sign error: "SignTool Error: An error occurred while attempting to timestamp: certificate.msi". My version is IS2011, does anyone know the reason? because the same digital certificate .pfx file works for the other person. Thanks, grace

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Patch release

Patch release

Uninstall issue in windows 7

create a folder under c driver

Create a folder under c driver

uninstall issue in windows 7

Uninstall issue in windows 7

set up in windows 7

Software manger download

uninstall registry information

warning information when sign package

warning information when sign package

warning information when sign package

warning information when sign package

warning information when sign package

Patch release

Patch release

Uninstall issue in windows 7

create a folder under c driver

Create a folder under c driver

uninstall issue in windows 7

Uninstall issue in windows 7

set up in windows 7

Software manger download

uninstall registry information