Hi, We can include both 32bit and 64bit files in a single installer. The best way is have 2 sepearte features for 32bit and 64 bit and add the respective components to respective 32/64 bit features. You can use SYSINFO.bIsWow64 to check for 32/64 bit OS. After you getting the OS type use FeatureSetTarget function to install the sepcific feature. Or You can have seperate release for 32bit and 64bit. Hope this might help you solve your problem. ... View more

Hi, All Setup will close once your installation is complete. Check in OnFirstUIAfter Sequence if you are running any thats holding your setup up to complete. ... View more

TestPC6 is my admin account. MSI (s) (98:B0) [18:03:23:160]: PROPERTY CHANGE: Adding TEMPLATE1 property. Its value is 'E:\Users\TestPC6\AppData\Roaming\FLIR Systems\FLIR BuildIR\Template'. MSI (s) (98:B0) [18:03:23:161]: PROPERTY CHANGE: Adding FR_FR4 property. Its value is 'E:\Users\TestPC6\AppData\Roaming\FLIR Systems\FLIR BuildIR\Template\fr-FR'. MSI (s) (98:B0) [18:03:23:161]: PROPERTY CHANGE: Adding IT_IT4 property. Its value is 'E:\Users\TestPC6\AppData\Roaming\FLIR Systems\FLIR BuildIR\Template\it-IT'. MSI (s) (98:B0) [18:03:23:162]: PROPERTY CHANGE: Adding PLUGINS property. Its value is 'E:\Program Files\FLIR Systems\FLIR BuildIR\bin\Plugins'. MSI (s) (98:B0) [18:03:23:165]: PROPERTY CHANGE: Adding DOC property. Its value is 'E:\Program Files\FLIR Systems\FLIR BuildIR\doc'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding SAMPLES1 property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding BUILDING property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Panorama\Building'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding LOG_FILES property. Its value is 'E:\Users\TestPC6\Documents\FLIR Systems\FLIR BuildIR\Sample Files\Log files'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding ELECTRICAL property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Panorama\Electrical'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding LEAKAGE property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Panorama\Leakage'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding RADIATOR_ADJUSTMENT property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Radiator adjustment'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding HOUSE property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\GPS tagged\house'. MSI (s) (98:B0) [18:03:23:166]: PROPERTY CHANGE: Adding INSULATION_FAULT_AND_VARIOUS_U_VALUE_ON_STRUCTURE property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Insulation fault and various U-Value on structure'. MSI (s) (98:B0) [18:03:23:167]: PROPERTY CHANGE: Adding FUSION property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Fusion'. MSI (s) (98:B0) [18:03:23:167]: PROPERTY CHANGE: Adding METER_LINK1 property. Its value is 'E:\Users\TestPC6\Pictures\FLIR Systems\FLIR BuildIR\Sample Images\Meter Link'. ... View more

cross check if during installation either any file is access as per error 1603 when read from help 1603 The file [2][3] is being held in use by the following process: Name: [4], Id: [5], Window Title: '[6]'. A system restart may be required because the file being updated is also currently in use. Users may be given the opportunity to avoid some system restarts by using the FilesInUse Dialog or the MsiRMFilesInUse Dialog. For more information, see System Reboots and Logging of Reboot Requests. ... View more

hi, are you using DFX method to install the drivers. ... View more

please use tasklist to get the process ID example tasklist /FI "IMAGENAME eq setup.exe" ... View more

I could download IS2010 standalone from the steps mentioned. Thanks ... View more

have a look at the MSI log file for more detials i.e verbose logging. You come to know from where the custome action is taking value for SUPPORTDIR. ... View more

The installer will work on 32 bit OS, But the registry entry will not be created as the component is meant for 64 bit OS. ... View more

Is any of your component refer to SUPPORTDIR, If yes this SUPPORTDIR entry is missing from your directory table. Adding an entry to the Directory table Navigate to the Direct Editor view. Select the Directory table. Add a new entry by clicking the last blank row in the table. In the Directory column of this new row, type the name of the property displayed in the error message. Fill in the Directory_Parent and DefaultDir columns appropriately. For more information on filling in these columns, see the Windows Installer Help Library topic Using the Directory Table. ... View more

You could download all the latest redistributable going to Tools->Redistributable Downloader. If you have already downloaded the redistributables copy them to the correct locatiom. When you open any project file they should appear under the Application Data->Redistributable tab. ... View more

Please check this article. It might solve your problem http://kb.flexerasoftware.com/selfservice/viewContent.do?externalID=Q107162 ... View more

Windows Foundation Server are nothing but Windows Server2008. Based on the OS version you could start installation. OS Version ---------------------------------- Windows 7 6.1 Windows Server 2008 R2 6.1 Windows Server 2008 6.0 Windows Vista 6.0 Windows Server 2003 R2 5.2 Windows Server 2003 5.2 Windows XP 5.1 Windows 2000 5.0 ... View more