About usmanjamil

usmanjamil · ‎Nov 27, 2015

Hi I've been trying to return my serial key from my existing box and migrate to a new one. The deactivation just does not work. I've generated an offline-activation request file (license.request), let me know which email to forward it to start the deactivation process. Regards Usman

usmanjamil · ‎Apr 05, 2011

Hi shadyschin Thanks for your reply. I've already tried this article and according to them, in such an error, all I can do is to adopt offline activation method, which I have already tried and emailed the license file, but it has not worked for me yet as I keep getting automated replies and no specific solution. Hope someone from thier technical department could assist me here.

usmanjamil · ‎Apr 04, 2011

Hi I have been using IS 2008 Professional for over 3 years now. Its time to retire my old machine and move IS to new machine. Following the procedure, I uninstalled IS from old machine (connected to internet) to get the key deactivated. I installed machine on new machine and when I try to activate it there, it gives me error Error 50018 : An unexpected error has occurred. I've tried with the offline verification too, but the email address offline_activation_beta@macrovision.com is no longer in use. I also sent the request text to 'installshieldsupport@flexerasoftware.com', but only I got was automated replies and no follow up on that. Can someone please assist me with this error. I really need to get things working on my new machine ASAP. Regards Usman

usmanjamil · ‎Jul 24, 2009

It worked perfect. Thanks for the solution.

usmanjamil · ‎Jul 23, 2009

Hi I've a Installscript project which has run on many machines. The installer currently shows the "Product Name" as the title of each installer dialog both while installing a fresh copy or updating an existing installation. I need to change this title to show ProductName + Build Number, so that both fresh installations and updating installations can view the build number too. Can you please tell me how I can do so in installscript. I tried using SetDialogTitle but that only changes the title of one type of dialogs. Is there anyway I can change it for all type of dialogs that I have in my installer. Regards Usman

usmanjamil · ‎Feb 11, 2009

I tested it with a test installer. It totally works. All I had to do was to modify "TARGETDIR" constant on modifying the installation. Rest all was taken care of by the installshield itself. Once the TARGETDIR has been modified any further installation modifications are done at the new path. Uninstall also works perfect by removing files from the updated path.

usmanjamil · ‎Feb 10, 2009

Hi Gvarma You are absolutely right. It can easily be checked with a test installer. I thought it would be a very common scenario and save me the time for creating a test Installer. Anyway I'll test it and update the thread with the results. Thanks alot for your help. Regards Usman

usmanjamil · ‎Feb 09, 2009

Gvarma wrote: Weird situation, never had to do this..but perhaps you could try following 1. create a custom dialog box with option to change path. 2. Call this dialog box when user selects Modify button. 3. Detect if last installation path is changed (perhaps a registry comparison would help). 4. if path is changed then call your install event and move all files from old path to new path. 5. Create a registry entry indication current installation path. I am not sure if you would be flawless in achieving your goal..but something to start with. HTH Hi Gvarma Thanks for your reply. All the tasks at my end will sure by handled exactly as you suggested. What I'm not sure about the behaviour of Installshield on it after I've modified the path, since I'm using the same Installer with same GUID, for modification, that installed my software at first place. Will the installer be able to remove the files on an Uninstall operation, or modify the files to new path on subsequent Modify operations. As I guess installshield keeps track of all the files copied at first place in a log somewhere and uses it to remove the files while uninstalling. So I was wondering, changing the path might not create problems while uninstalling. Regards Usman

usmanjamil · ‎Feb 03, 2009

Hi My installer project is a single installation type application. Once installed, it only gives option to modify or remove the existing installation. Is it possible that when I modify an existing installation, I can change the Installation path (TARGETDIR) in such a manner that when I uninstall it after modifying its install path, the application should remove files from the new Path. Regards Usman

usmanjamil · ‎Nov 24, 2008

Thanks for the direct email address DebbieL, but no one bothers to reply there either. I sent the mail 10 days ago and so far i've not got any follow up from the support side. Hope you can accelerate things for me. Regards Usman

usmanjamil · ‎Nov 13, 2008

Ok, I've been busy for some time, but coming back to my problem, I really need some assistance from acresso support side. I hope my Installshield 2008 license will not be just ignored, since you have moved to 2009 version. Looking forward to hearing from the support people. Regards Usman

usmanjamil · ‎Aug 29, 2008

Nothing from the Acresso support people???? :confused:

usmanjamil · ‎Aug 28, 2008

Hi I had my installshield 2008 installed on my laptop. Unforunately the laptop was stolen and I lost all things with it. Anyway I do have the serial key with me, so I've build a new machine and now I need to install installshield 2008 on it and activate it. But I can't see where to download the installshield 2008 from. Please guide me regarding the link and how to re-activate my serial key. Regards Usman

usmanjamil · ‎Jul 30, 2008

Hi I am adding a windows service using ServiceAddService function. This function alone would not let me set the dependancy of the service. So I read in the documentation that I need to SERVICE_IS_PARAMS.lpDependencies to do so before calling ServiceAddService. I'm trying to assign it a value as SERVICE_IS_PARAMS.lpDependencies = "myservice\0\0"; but its not working and giving me compile time error "Numeric value required". Can someone please help me with this. Regards Usman

usmanjamil · ‎Jul 03, 2008

Hi I've an Installscript MSI project. The output of the build is following files 1. Setup.exe 2. Data1.cab 3. ISSetup.dll 4. MyProject.msi 5. Setup.ini I want to add some more files with it and package it into a single exe. When I use releasepackager.exe to do so, it gives me following error. Error. The source specified in the first parameter is not a valid InstallShield media. You must specify either the Disk Images folder or the Disk1 folder of your release, and the media header Data1.hdr must be present. I've had no problem doing so with an Installscript project since it had data1.hdr file in it. Can someone please tell me how to do the same for an Installscript MSI project output. Regards Usman

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Migrate Installshield to new box

Re: Problem activating Installshield on a new machine

Problem activating Installshield on a new machine

Re: Change Dialog titles

Change Dialog titles

Re: Change Installation path through update

Re: Change Installation path through update

Re: Change Installation path through update

Change Installation path through update

Re: Reinstall and Re-Apply license on installshield 2008

Re: Reinstall and Re-Apply license on installshield 2008

Re: Reinstall and Re-Apply license on installshield 2008

Reinstall and Re-Apply license on installshield 2008

Howto set SERVICE_IS_PARAMS.lpDependencies value

Package output of Installscript MSI project into single exe

Migrate Installshield to new box

Re: Problem activating Installshield on a new machine

Problem activating Installshield on a new machine

Re: Change Dialog titles

Change Dialog titles

Re: Change Installation path through update

Re: Change Installation path through update

Re: Change Installation path through update

Change Installation path through update

Re: Reinstall and Re-Apply license on installshield 2008