The Community is now in read-only mode to prepare for the launch of the new Flexera Community. During this time, you will be unable to register, log in, or access customer resources. Click here for more information.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Citrix: esx-machines missing

HPMeyer
By
Level 6

hello,

i am missing esx machines and their virtual clients (server). my account for reading out is there and has all reading rights for the host .

is it possible to check the logs togther with you? maybe in a 10 minute Teams session today?

 

best regards

hans

(1) Solution

Hello,

 

Thank you for the update.

 

The solution was found within the Spider Data Collector Manual (DE Chapter 5, Page 46 or EN Chapter 5, Page 47)

Spider Data Collector (SDC) - Benutzerhandbuch (deutsch) 

Spider Data Collector (SDC) - User Manual (English) 

 

When using multiple entries of the same connector (e.g. to query two or more SCCM databases), the suffix needs to
be adjusted, otherwise results from the second call will overwrite the results of the first call.

 

The suffix must differ from each other. For example _Connector_01 and _Connector_02... or to further distinguish the two _Connector_Prod and _Connector_Test...)

 

Kind regards,

James Ellis

Like the answer, please remember to "Accept as solution". Keep the Kudo's coming!

View solution in original post

(5) Replies

james_ellis
By Moderator Moderator
Moderator

Hello Hans,

 

We are fully booked today.

Monday afternoon is the earliest available, from 1430 CET.

 

Kind regards,

James Ellis

Like the answer, please remember to "Accept as solution". Keep the Kudo's coming!

THanks for the session.

i will report results tomorrow.

 

 

best regards

hans

good morning,
sadly no new esx machines after script edit yesterday.

best regards
hans

Hi James,

correction in  Connector.config   worked.

There are  now 6 more esx machines.

As a goody the "physical host is missing" error is solved too.

Please close the ticket.

 

best regards

Hans

Hello,

 

Thank you for the update.

 

The solution was found within the Spider Data Collector Manual (DE Chapter 5, Page 46 or EN Chapter 5, Page 47)

Spider Data Collector (SDC) - Benutzerhandbuch (deutsch) 

Spider Data Collector (SDC) - User Manual (English) 

 

When using multiple entries of the same connector (e.g. to query two or more SCCM databases), the suffix needs to
be adjusted, otherwise results from the second call will overwrite the results of the first call.

 

The suffix must differ from each other. For example _Connector_01 and _Connector_02... or to further distinguish the two _Connector_Prod and _Connector_Test...)

 

Kind regards,

James Ellis

Like the answer, please remember to "Accept as solution". Keep the Kudo's coming!