Citrix: esx-machines missing

[HPMeyer]

hello,

i am missing esx machines and their virtual clients (server). my account for reading out is there and has all reading rights for the host .

is it possible to check the logs togther with you? maybe in a 10 minute Teams session today?

best regards

hans

[james_ellis]

Hello Hans,

We are fully booked today.

Monday afternoon is the earliest available, from 1430 CET.

Kind regards,

James Ellis

[HPMeyer]

THanks for the session.

i will report results tomorrow.

best regards

hans

[HPMeyer]

good morning,
sadly no new esx machines after script edit yesterday.

best regards
hans

[HPMeyer]

Hi James,

correction in  Connector.config   worked.

There are  now 6 more esx machines.

As a goody the "physical host is missing" error is solved too.

Please close the ticket.

best regards

Hans

[james_ellis · Accepted solution]

Hello,

Thank you for the update.

The solution was found within the Spider Data Collector Manual (DE Chapter 5, Page 46 or EN Chapter 5, Page 47)

Spider Data Collector (SDC) - Benutzerhandbuch (deutsch) 

Spider Data Collector (SDC) - User Manual (English) 

When using multiple entries of the same connector (e.g. to query two or more SCCM databases), the suffix needs to
be adjusted, otherwise results from the second call will overwrite the results of the first call.

The suffix must differ from each other. For example _Connector_01 and _Connector_02... or to further distinguish the two _Connector_Prod and _Connector_Test...)

Kind regards,

James Ellis