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License Problem after moving machine
We moved our machine to a different hardware. We forgot to return the license before. When fixing the license we get the following message.
What we have to do to solve the problem?
- Tags:
- 2018
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If you can't deactivate the license on the old machine anymore, then you need to contact Flexera support.
InstallSite.org
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Hi @dittmann,
Like Stefan has said, To get your license back you will need to contact Support.
Please let support know that you have tried to perform a repair on your license and that that repair failed because that will change how the case is handled.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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Hi @dittmann ,
i could see below thread which is related to licensing has been solved:
can you please refer if that could help?
Thanks,
Jenifer
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Hi Jenifer,
because i stay in contact with the flexera support, i dont wont to try this. And i have IS 2018.
Thank you
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