Hi @Cfisher440 ,   Hope you had opted for registry key-value type of string, Do you see any print on log file about the issue? WriteRegistryValues is a custom action that is responsible for writing registry entries, which gets executed at the end of installation execution sequence. It has to work as expected assuming user has required access(Mostly Administrator since it deals with creating/updating of registry keys). Thanks, Jenifer ... View more

Hi @manomatt , How are you passing information custom action? May be you can write in steps to get more clarity!!Attach complete log file as well. Thanks, Jenifer ... View more

Hi @garevaul ,   Please check the below link to get about contacts to reach with: https://www.revenera.com/about-us/contact-us.html Answering  to the questions: When you say it is a Perpetual Licence, is it a Pure Perpetual, meaning I will get Updates and Support for 1 year. After that I can Still use the InstallShield Software but without support and upgrades Answer:Yes, you can use the purchased edition's support perpetually with support been limited to timeline What after my 1st year of Updates, if I do not opt for renewing my subscription the next year. What if a new version of Windows comes in the market. Will Installshield be able to handle it. Answer:Not able to comment on future support, however, if the maintenance is renewed then you would receive the next release Is the Silver Maintenance Pack included in the Cost of 2899$ for the very 1st year of purchase. Or we have to add it to 2899$ when purchasing at the purchase product page Answer:The cost for the 2020 Perpetual node lock license PLUS 1 year of silver maintenance is $3418 USD.  How much is the Renewal Maintenance cost of the Professional Edition after the 1st year. Answer:The cost to renew the Professional Silver Maintenance is $899 USD. Can I create a Web/Online Installer with Installshield Professional Edition. i.e. Just a Small Web Installer file is downloaded by the Software User and the rest of the Installation files are somewhere on some Web Server location Answer:Yes,may be you can reach out to us with specifics Is there a discount going on if I purchase the Installshield Professional Edition Immediately. Answer:You can try contacting Sales Is all Installations created using Installshield Professional Edition royalty free. i.e. I do not have to pay you anything extra for every installation and deploy I create. Answer:Yes,that is correct!! I see on the website it says 'Support for .NET Framework 4.5 (32-bit and 64-bit)'. Does it mean if my Application is using Framework 4.8 and Netstandard 2.0 I cannot create the Installer for that application. Answer:Since .NET framework has backward compatibility it will still support lower versions as well.Should not be an issue Thanks, Jenifer ... View more

Hi @Vladimir12 ,   You can edit Anonymous credentials by navigating to Internet Information View->Website(Application Pool)->Security section. Refer the snapshot: Thanks, Jenifer ... View more

Hi @kparveen , In Solution Explorer navigate to "General Information" page Increment the Product Version(minor or major version) Generate a new Product Code(If for major upgrade) Make sure that ALLUSERS property has the same value as in the old package Navigate  to "Upgrade Paths" page and add the old MSI Build and install your new version When running this new package it should automatically detect and remove older versions. You can read about Windows Installer upgrades here: http://msdn.microsoft.com/en-us/library/aa370579(VS.85).aspx Thanks, Jenifer ... View more

Hi @HaraldS , Is that Installscript project?If so can you try setting value from Release->Setup.exe tab ->Single .exe filename ?That would create a setup with the given name. Check if that could help!! Thanks, Jenifer ... View more

Hi @tbomgardner , It is supposed to be run as system i.e without user impersonation Deferred, Rollback, or Commit Execution in System Context Like deferred execution actions, deferred-execution-in-system-context actions do not launch until the script that generated by the Windows Installer is run. However, actions of this type execute with no user impersonation. Similarly, rollback-execution-in-system-context and commit-execution-in-system-context actions execute with no user impersonation. Because of the elevation of privileges on Windows Vista and later systems, deferred custom actions must be made in system context if they need to make system changes that require elevated privileges. Deferred custom actions in user context may not have elevated privileges even if an administrator runs the installation on a Windows Vista or later system, and thus should be avoided for custom actions requiring higher-level privileges. From link:https://docs.revenera.com/isxhelp19/helplibrary/ActionExecutionOptions.htm Any hint you could get from log file? Thanks, Jenifer ... View more

Hi @JSelzer ,   Write to Flexera support via support@flexerasoftware.com with all the required details, they will be able to assist you with!! Thanks, Jenifer ... View more

Hi @HaraldS ,   Do you mean passing setup file name by navigating to Releases->Product Configuration-><Release name>->Setup File Name? Refer the snap below: Thanks, Jenifer ... View more

Hi @Vladimir12 ,   What is the issue/error description you are facing with? Can you attach screenshot of that here? Thanks, Jenifer ... View more

Hi @AndyBentley ,   Yeah changing the product code is as similar to Major Upgrade,which will reinstall the product .That is where you were able to see,file getting removed and added back!!   Thanks, Jenifer ... View more

Hi @OctavioMercado , Does the publisher in your package match your subject name of the signing certificate? Thanks, Jenifer ... View more

Hi @imrand , Can you contact Flexera support via support@flexerasoftware.com with required details?They will be able to help you with! Thanks, Jenifer ... View more

Hi @AndyBentley , As per file versioning rules mentioned in the below link,versioned file has to win over non-versioned one. https://docs.microsoft.com/en-us/windows/win32/msi/file-versioning-rules In that case v5.02.12 update should have updated the non-versioned access database. Can you explain why the file is getting deleted here? Can you enable log as well with(out) having update.exe? msiexec /p "<PatchPath>\PatchPackage.msp" /qb /l*v "c:\LogFolder\QPatchinstallation.log"-Without update.exe setup.exe /l*v "c:\LogFolder\QPatchinstallation.log"-With update.exe By troubleshooting quick patch log file,you would get clue on what goes wrong. Thanks, Jenifer ... View more

Hi @Cmaddena , You could get Installshield SAB docker images starting Installshield 2019R3. https://community.flexera.com/t5/InstallShield-Knowledge-Base/InstallShield-StandAlone-Build-with-Docker/ta-p/127060 For prior versions,need to do few manual steps like enabling .NET 3.5,installation of vcredist pre-requisites & enabling registry hooks. Thanks, Jenifer   ... View more