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ISNoob
Level 6
‎Dec 04, 2008 06:41 PM

Installshield - Software Manager

Hi

The software manager (for Installshield 2008 Professional) has stopped working for me. The message I get displayed with when I launch the Update manager is:

The product version is not registered on the server. Contact the administrator of your FLEXnet Connect account.


What does this error message mean, and what causes it? I was able to access the update manager just yesterday.
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mberterm
Level 7
‎Dec 04, 2008 09:26 PM

We have actually been performing maintanence on that box recently.

Try again when you are on the machine next ... a reboot may not hurt either.
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