This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Windows Installer Service could not be accessed ? URGENT!!
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 06, 2008
09:17 AM
Windows Installer Service could not be accessed ? URGENT!!
I've built dozens of installers with Express 2008.
However, now, the Installers are giving this error:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact you support personnel for assistance."
This error is ocurring on machines which have not changed for weeks, where the previously built installers worked fine.
I'm testing on Win XP Pro SP 2
How can I fix this?
My clients (and me) are freaking out....
However, now, the Installers are giving this error:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact you support personnel for assistance."
This error is ocurring on machines which have not changed for weeks, where the previously built installers worked fine.
I'm testing on Win XP Pro SP 2
How can I fix this?
My clients (and me) are freaking out....
(4) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 06, 2008
09:54 AM
I think I may have found the solution.
You can find it here at MS Support:
http://support.microsoft.com/kb/319624
Or follow these steps:
You can find it here at MS Support:
http://support.microsoft.com/kb/319624
Or follow these steps:
1. Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs.
2. Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.
3. Try your Windows Installer-based application again.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 06, 2008
10:05 AM
Well, the solution above worked for me on Windows XP Pro, but not for my client on Windows 2003.
He tried all of the suggestions in the MSSupport note and nothing has worked.
So, I'm still looking for help on this.
He tried all of the suggestions in the MSSupport note and nothing has worked.
So, I'm still looking for help on this.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 12, 2008
08:37 AM
So I guess no one from Install Shield ever looks at this board ??
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Dec 04, 2008
09:22 PM
See this posting in your other thread.
And too, if you like/need faster support that the community forum model, please contact Acresso Support or submit the incident directly.
And too, if you like/need faster support that the community forum model, please contact Acresso Support or submit the incident directly.
![](/skins/images/A5EADE085F77DE82FB3B14D6B307AE6A/responsive_peak/images/icon_anonymous_message.png)