Hi Is there a way to firstly detect what version I have installed of my client software. Once detected it is an old version then remove it, and then begin installing the new version. How can I do that with a Basic MSI Project? Thanks in advance. ... View more

Hello I can create a patch where there is a difference between the old and the new msi. Then I use the patch created on a previous client. When ever there is a patch available, its an incremental patch, so I have to install ie: patch A, then patch B and then patch C in sequence. If I was on Patch A, and then did not install any updates and the product has reached patch H, is there a way to build the patches together so that the patch includes all fixes from Patch A to Patch H? So that I only install patch H over patch A. There is a patch family option I can see, how do I use this? Any help would be appreciated. ... View more

I am trying to set Read/Write permissions to a directory for EVERYONE. Please see attached screen shot for what I am setting/trying to do. After installing the application and when I start to use the application as an administrator I am able to write to that directory. When I log in as any user other than administrator I am unable to write to the directory. I verified if the directory was read only by right clicking on the directory in question and checking its properties, and I confirmed it was read only. So even after I set the permissions as described (see attached) in installshield, why is the directory read only? Am I using this functionality in installshield correctly? If not, how can I allow read/write permissions to a directory for all users? ... View more

Hi I am desperate for some help with the problem detailed below. I am trying to create a patch using .NET Policy files. We have done two successful minor patch upgrades, and now I find that the third minor patch upgrade is troublesome. Two files are failing to upgrade. The policy file contains the following information for the file (its the same for the other just a different filename):- The previous version of the file RegBRW was 8.4.6.8 - this has been installed on the target machine. The 8.4.6.0 is the base version (the very first file version). So the policy file should detect that 8.4.6.8 is < 8.4.6.10 so it should replace the file with the new one 8.4.6.10. However when I try to create the patch, the following message is displayed:- ISDEV : error Val0004: The file 'policy.8.4.RegBRW.1042919C_B9D9_400B_85FA_D953597CB8FB' in component 'policy.8.4.RegBRW1.1042919C_B9D9_400B_85FA_D953597CB8FB' is different from the file in the previous package, but the key file for this component did not change. As a result, the changed file will not get installed in an upgrade scenario. Place this file in its own new component. d:\vss\client\installshield\main project\previous\previous8\PRODUCT.msi. ---- THE MESSAGE ABOVE SUGGESTS I CREATE ANOTHER COMPONENT AND SET THE FILE AS A KEY FILE, THIS IS NOT POSSIBLE, IT WORKED AS ITS SET BEFORE SO SHOULD WORK SAME WAY NOW. --- Followed by the message :- Val0010: The data in component 'RegBRW.1042919C_B9D9_400B_85FA_D953597CB8FB' differs from the previous setup. However, this component will not reinstall in an upgrade scenario. Therefore, the changes will not be applied to the target system during the upgrade. Table: 'MsiAssemblyName' Record: 'RegBRW.1042919C_B9D9_400B_85FA_D953597CB8FB;FileVersion;8.4.6.10' d:\vss\client\installshield\main project\previous\previous8\PRODUCT.msi. Is this problem occuring because the version of the file is now 8.4.6.10 - where 10 is a double digit number? Previously I have had no problems in generating a patch where the last number has been under 10. I need this to be a minor patch upgrade and I need a resolution or some pointer by end of play tomorrow. Thanks in advance, Please help. ... View more

Hi all, I am working on two projects which I have automated to build every night using AutoBuild. Currently I can build only One project at a time because the patch for the mergemodule is static (Your Basic MSI Project -->Tools--> Options --> Merge Modules --> Merge Module Locations). Soi every time I want to build a project I need to change this path of the merge module location. Is there a way where I can do this via a cmd line? Or is there a way I can specify two paths and if so how do I pick (when building) the patch relevant to the project? OR is there NO way I can achieve this? The ONLY way is to have the projects on separate machines. Any help on this appreciated. Thanks. ... View more

Any one had this error message??? I am using a basic MSI... :mad: I have changed my release location suggested in the support site. What else can I do? What is this error message? ... View more

Hi all I am using a basic MSI project. I would like to remove the following two programs before installing my product. 1) MSDE 2) SQL Server Compact Edition I have product GUIDS for both should I need them. How do I make the installer remove these two files before proceeding to install my software? I do not want to uninstall these manually. So if there is a way to uninstall using the same setup exe used to install our software, that is what I am after. Any help will be appreciated. ... View more