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aahmad
Level 2
‎Feb 13, 2015 03:22 AM

Installs Created Using licensed version shows "InstallAnywhere Notice"

I am using a licensed version of Install Anywhere 2008 for creating my executables and I have been facing the following issues in my Installer.
As soon as someone launches the executable created, a popup comes up showing "InstallAnywhere Notice" This installer was created with an unlicensed version of InstallAnywhere.
Please contact sales@Acresso.com about licensing.
Now : This Install Anywhere Installation is licensed and works fine for a separate installer and only on this one, it shows this error. I checked the license and it is licensed via a license server which hosts our licenses. We have a fully licensed version of the software and this error should not have occured.
I am attaching the image of the alert so that you can take a look into it.
I am not sure why this error pops up even though the copy is licensed.
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(4) Replies
ggeda16
Level 2
‎Feb 16, 2016 05:56 PM

Hi,
Is this issue resolved ? my team reported similar issue today ( on InstallAnywhere version 2009) and want to start from here.

Thanks,
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kirankhot
Level 3
In response to ggeda16
‎May 31, 2019 05:17 AM

Did you manage to overcome this is issue. We are facing the same now.
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Flex-Jeremy
Technical Writer
Technical Writer
‎Jun 13, 2019 02:13 PM

There is an existing knowledge base article about this error message displaying on a licensed version of InstallAnywhere.

Error "This is an Incomplete Installation of InstallAnywhere Evaluation":
https://community.flexera.com/t5/InstallAnywhere-Knowledge/Error-quot-This-is-an-Incomplete-Installation-of-InstallAnywhere/ta-p/3466

If the issue persists after following the steps in the knowledge base article, please contact Technical support.

I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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j12345
Level 2
In response to Flex-Jeremy
‎Aug 09, 2020 11:34 AM

Hi,

 

When launching an installer created using InstallAnywhere (for windows or linux) we've started receiving a pop up alert saying:

 

InstallAnywhere Notice:

This installer was created with an unlicensed version of InstallAnywhere.

Please contact sales@flexerasoftware.com about licensing.

 

Our license is valid and this started happening all of a sudden. 

We've reviewed the community questions and found this (which seems exactly the same): 

https://community.flexera.com/t5/InstallAnywhere-Forum/Installs-Created-Using-licensed-version-shows-quot/m-p/66922#M5883

But here there is no solution, only a reference to https://community.flexera.com/t5/InstallAnywhere-Knowledge-Base/Error-quot-This-is-an-Incomplete-Installation-of-InstallAnywhere/ta-p/3466 which is not exactly our case (it's related to Evaluation period).

 

How can this be fixed?

 

Thanks,

J

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