Did you manage to overcome this is issue. We are facing the same now. ... View more

Hi @Flexera_Ian, Thank you again. I will try the steps for Linux VM as mentioned and hopefully we would be able to make that work. We currently do not have a maintenance license. If you could guide us with the right steps required for taking further support on the mentioned issue of NoSuchMethod issue with flexera. ... View more

Hi @Flexera_Ian  We removed the IAClasses.zip from the dependency jars in our custom code action but still we are facing same issue. Attached screen shot for your reference.  One more thing I would like to bring to your notice is that when we are building the project for Linux distribution it does not give us the option of choosing "With VM" option which will allow us to package our JVM for building the project Second observation here is that we checked the IAClasses.zip file and tried to locate the class and the method which shows as NoSuchMethodException and we could locate it in the class file. So i believe that the IAClasses.zip itself is not an issue here. Somehow the while running the .bin file on linux it does not get the IAClasses.zip file in the tmp folder where it extracts the file internally. Whereas on Windows system in the temp directory we are able to see a IAClasses.zip file. This according to me is the main reason. Please correct me if I am wrong here and advise why the IAClasses.zip is not seen in the linux tmp/instal**** folder like in the Windows temp directory. ... View more

Thank you @Flexera_Ian for your prompt response here. Yes there is a IAClasses.zip used for running custom code. In our application we have custom codes mainly to interact with SQL Database where we create database and other DB objects and insert default data via our custom code. There are other smaller custom codes where we find out the OS bit version (32 bit or 64 bit) during the pre-install phase Please suggest what we can do in this case. ... View more

Hi Ian, We tried with the lower version of Ubuntu (16.04 LTS). We are still facing similar errors. Attached are screenshots of the issues faced. 5.jpg , 6.jpg and 7.jpg files to highlight that we are not using any custom splash screen or icons for installer exe 9.jpg onwards are installer steps and errors encountered Also suddenly it gives a popup of installanywhere notice for installer being created using unlicensed version whereas ours is a licensed copy of the software. If you could please have a look and advise.  Thank you ... View more

Thank Ian for your response. We will try out on Ubuntu 16.04 and let you know if we are taste any success On the other points highlighted by you, we do not have SP1 for 2018 applied as we do not have the maintenance in our contract . Also we have created a very small installer with just a few actions like copying a file and running a custom java code . This does not have any splash screens in it and hence that possibility is ruled out. I will update on test results for Ubuntu 16.04 today. ... View more