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Error "This is an Incomplete Installation of InstallAnywhere Evaluation"
Error "This is an Incomplete Installation of InstallAnywhere Evaluation"
Summary
When attempting to uninstall or install the InstallAnywhere product, a message displays that says, "This is an incomplete installation of InstallAnywhere [EditionNumber] Evaluation."
Synopsis
When attempting to uninstall or install the InstallAnywhere product, a message displays that says, "This is an incomplete installation of InstallAnywhere [InstallAnywhereVersion] Evaluation."
Ex: "This is an incomplete installation of InstallAnywhere 2014 SP1 Evaluation"
Ex: "This is an incomplete installation of InstallAnywhere 2017 Evaluation."
Ex: "This is an incomplete installation of InstallAnywhere 2017 Evaluation."
Note: This same error message may also appear when building a project from the command-line.
Discussion
To resolve the issue please view the following steps:
On a Windows machine, follow these steps:
1. In Windows Explorer, navigate to the following path:
%USERPROFILE%\InstallAnywhere
Note: The InstallAnywhere directory is a hidden directory. Make sure to enable hidden folders.
Note: The InstallAnywhere directory is a hidden directory. Make sure to enable hidden folders.
2. Locate and delete the appropriate version number folder that corresponds with your installed copy of InstallAnywhere:
For InstallAnywhere 2020 | Delete the 200 directory |
For InstallAnywhere 2018 | Delete the 190 directory |
For InstallAnywhere 2017 | Delete the 180 directory |
For InstallAnywhere 2015 | Delete the 170 directory |
For InstallAnywhere 2014 SP1 | Delete the 165 directory |
For InstallAnywhere 2014 | Delete the 160 directory |
For InstallAnywhere 2013 | Delete the 150 directory |
For InstallAnywhere 2012 | Delete the 140 directory |
For InstallAnywhere 2011 SP3 | Delete the 125 directory |
For InstallAnywhere 2011, 2011 SP1, 2011 SP2 | Delete the 120 directory |
For InstallAnywhere 2010 Service Pack 1 (SP1) | Delete the 115 directory |
For InstallAnywhere 2010 | Delete the 110 directory |
For InstallAnywhere 2009, 2009 SP1, and 2009 SP2 | Delete the 100 directory |
For InstallAnywhere 2008 Value Pack 1 (VP1) | Delete the 95 directory |
For InstallAnywhere 2008 | Delete the 90 directory |
For InstallAnywhere 8.0 | Delete the 80 directory |
Note: The folder will be re-created when the product is launched again.
3. Re-launch the InstallAnywhere product and re-register the product.
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On macOS/OS X, Linux-based, or Unix-based machines follow these steps:
On macOS/OS X, Linux-based, or Unix-based machines follow these steps:
1. From the command-line, change directories to the hidden .InstallAnywhere directory in the user's home directory (for the user that registered InstallAnywhere).
Note: The InstallAnywhere directory is a hidden directory. Make sure to enable hidden folders.
2. Locate and delete the appropriate version number folder that corresponds with your installed copy of InstallAnywhere:
For InstallAnywhere 2020 | Delete the 200 directory |
For InstallAnywhere 2018 | Delete the 190 directory |
For InstallAnywhere 2017 | Delete the 180 directory |
For InstallAnywhere 2015 | Delete the 170 directory |
For InstallAnywhere 2014 SP1 | Delete the 165 directory |
For InstallAnywhere 2014 | Delete the 160 directory |
For InstallAnywhere 2013 | Delete the 150 directory |
For InstallAnywhere 2012 | Delete the 140 directory |
For InstallAnywhere 2011 SP3 | Delete the 125 directory |
For InstallAnywhere 2011, 2011 SP1, 2011 SP2 | Delete the 120 directory |
For InstallAnywhere 2010 Service Pack 1 (SP1) | Delete the 115 directory |
For InstallAnywhere 2010 | Delete the 110 directory |
For InstallAnywhere 2009, 2009 SP1, and 2009 SP2 | Delete the 100 directory |
For InstallAnywhere 2008 Value Pack 1 (VP1) | Delete the 95 directory |
For InstallAnywhere 2008 | Delete the 90 directory |
For InstallAnywhere 8.0 | Delete the 80 directory |
Note: The folder will be re-created when the product is launched again.
3. Re-launch the InstallAnywhere product and re-register the product.
Additional Information
For information on registering the InstallAnywhere product, please view the related knowledge base articles:
Licensing Overview for InstallAnywhere 2011 and Later
How to Register InstallAnywhere (Versions 8.0 - 2010)
Licensing Overview for InstallAnywhere 2011 and Later
How to Register InstallAnywhere (Versions 8.0 - 2010)
If further assistance is needed, please contact Flexera Software Technical Support .
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