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RN150 Appliance no network Adapter / Interface not connected

LeonardPi
By
Level 2

Hey, 

 

we are a bit in Trouble with an appliance Hostet on VMware Cloud Director-Version: 10.2.2.19580548. 
After deploying the Appliance, we get the error, that the interface is not connected.

 

The Adaptertype is set to VMXNET3. We also tried VMXNET2 and E1000. 
Does some have similiar issues?

 

Kind regards

 

‎May 19, 2022 09:00 AM

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(1) Reply

BrooksW
By Level 3 Flexeran
Level 3 Flexeran

Hi LeonardiPi,

 

I apologize for the delay. This was also being reviewed via a support ticket. I noticed the deployment architecture is VMWare Cloud Director-Version: 10.2.2.19580548. Although it could be possible to get the appliance to function in this environment, it is not officially supported.

The RN150 will need to be deployed on VMware ESX or ESXi Server (version 5.5 or later), VMware Player, or VMware Workstation. configuration to be fully functional and supported. Again, I apologize for missing this. Once I started looking at the UI from the screenshots I referred back to the opening ticket notes to look for VMWare versioning and tool information. Just for reference, the deployment requirements are below :

https://docs.flexera.com/foundationcloudscape/help/RCDeployReq.htm?Highlight=deployment

Please let me know if you have any questions or concerns.


Thank you,

Brooks Wallace

Flexera Support Team

‎May 25, 2022 02:46 PM

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