Red Gate SKU-67 and SKU-64

[Mmabotse]

Red Gate is using these SKUs for New licenses, Maintenance, Upgrade of licenses and now for their Subscription licenses however Flexera only recognises these SKUs as Upgrade SKUs which makes it difficult to create licenses as the SKUs required a base license to upgrade from. Is there a work around for this issue?

[kclausen]

@Mmabotse - Since Red Gate is using the same SKU for different purchasing types, then the Flexera solution will not be able to automate processing of the purchase based on the SKU.

I suggest that you "amend" the Red Gate SKU so that you can visually see what it represents.  For example:
   67-LICENSE
   67-UPGRADE
   67-MAINT
   67-SUBSCRIPTION

The downside of this is you must manually process the purchase through the Process Wizard.  However, once you process these SKUs the first time, then ITAM will remember and make a Recommendation.