Can the Standard Interface between Flexera One ITAM and ServiceNow for Contracts be modified?

[BoPuck22611]

Can the Standard Interface between Flexera One ITAM and ServiceNow for Contracts be modified? We would like to add additional fields to the interface. The fields are exposed in the UI for Contracts. Corporate Unit and Location. The documentation does not make it clear if modifications to the interface can be made.

[BoPuck22611]

In addition, if the integration script cannot be modified, what would be the best approach to update the Contract record in ServiceNow?  The additional fields we want are exposed in the Contracts UI, but unclear if they are part of the ITAM API we can tap into. 

[JohnSorensenDK]

@BoPuck22611

To modify the ServiceNow -> ITAM integration for contracts you would have to extend the ServiceNow database view named x_fls_flexera_fnms_contract and the business adapter named ServiceNowContracts.xml, please refer to the Contract Imports section at https://docs.flexera.com/fnms/EN/InvAdapConn/index.html#adapters/ServiceNow/reference/SNI-ImportFields.html

For modifications to the UI, please refer to https://docs.flexera.com/fnms/EN/SystemRef/index.html#SysRef/CustomProperties/topics/sys-CustomProperties-ChIntro.html 

Thanks,