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ServiceNow Flexera Integration Scoped App version 5.0.8 is now Available in ServiceNow Store

ubhatt
Level 4 Flexeran
Level 4 Flexeran
0 0 124
‎May 23, 2022 04:50 PM

We're happy to announce that the latest version of the ServiceNow Flexera Integration Scoped App integration (v5.0.8) has passed certification and is now available in the ServiceNow Store.

 

Quick facts

  • App version: 5.0.854
  • Release date on ServiceNow store: May 23,  2022
  • Supported ServiceNow version: San Diego, Rome, Quebec

 

Upgrading the app

This version requires a one-time step before the upgrade. If you missed the step before the upgrade, contact the Flexera support team. The step helps prevents skipping any steps from future upgrades.

  • Instructions on upgrading the Flexera Integration app - click here
  • Clean up information for those who are upgrading from retracted versions (5.0.7, 5.0.815) - click here for KBA

 

What is new?

IT Visibility and Data Platform Integration

  • Added IRE compatibility.  Data from the Flexera scoped app can now be processed by the ServiceNow IRE rules.
  • Added the option to process all hardware data from Data Platform.
  • Enhanced ServiceNow transforms processing performance. (Data Platform 5.5.50 or newer is required to for Data Platform integration.)
  • Added the option to not populate the x_fls_flexera_fnms_normalized_software_instances table when the Integrate Flexera Models/Installations in ServiceNow Native tables option is set to true on the Integration Properties page.
  • Added the ability to capture and track Flexera integration performance statistics.
  • Bug fixes and stability improvements
    • IT Visibility: Added "os_domain" field in x_fls_flexera_fnms_computer view to avoid the de-dup issue.
    • IT Visibility: Some of the hardware records were getting ignored while processing into ServiceNow (IRE). 
    • Native table Transform maps associated with the "x_fls_flexera_fnms_software_model_with_lifecycle_import"  not getting triggered even though the Native table properties are enabled.
    • Data Platform: Duplicate Software Installation (CMDB_SAM_SW_INSTALL table) records in ServiceNow.
    • Data Platform: Some software will not be normalized when ServiceNow or other discovery sources overwrites computer records created by Flexera.

 

FlexNet Manager Suite integration

  • No FlexNet Manager Suite-related change in this release.

 

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