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Flexera beginner

Unable to delete unwanted License Models from "Package Products" page

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I'm an FNO newbie attempting to set up our production FNO server so that other people in my company may use it.  I have noticed that the Package Products - License Models  page lists models for both FlexNet Publisher (FNP) as well as FlexNet Embedded (FNE).   But we only use FNE.  We have no intention of ever using FNP. 

So I want to remove all of the models that have to do with FNP from the page completely so that nobody else will ever even mistakenly choose them.  Unfortunately I cannot figure out how to do this. 

I select all the FNP models (i.e. all the models for which "Is this an embedded license model" is set to "no") and then choose "Delete".  It asks me to confirm I want to delete those models and I say "yes"

Then nothing happens.  The models remain all there.  They're all in "Draft" state, if that matters

How do I get rid of them?  Is it possible?

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Revenera Moderator Revenera Moderator
Revenera Moderator

Re: Unable to delete unwanted License Models from "Package Products" page

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Please try again.  I have had success deleting license models in my production instance.  Depending on the license model attributes it can take quite a long time to delete.  

Thanks,
Jim

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5 Replies
Revenera Moderator Revenera Moderator
Revenera Moderator

Re: Unable to delete unwanted License Models from "Package Products" page

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Hi @jmoleary 

You should be able to delete license models in a draft state.  This issue exists in other environments as well and is currently under investigation.

Thanks,
Jim

 

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Flexera beginner

Re: Unable to delete unwanted License Models from "Package Products" page

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Ah great, thanks for the info. 

Is there, by any chance, some sort of thread or issue-report that I might follow/subscribe to in order to be notified of changes in the status?  Or is the investigation purely an internal thing?

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Revenera Moderator Revenera Moderator
Revenera Moderator

Re: Unable to delete unwanted License Models from "Package Products" page

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Hi @jmoleary ,

It's an internal investigation at this point ...

Thx,

Jim

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Revenera Moderator Revenera Moderator
Revenera Moderator

Re: Unable to delete unwanted License Models from "Package Products" page

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Please try again.  I have had success deleting license models in my production instance.  Depending on the license model attributes it can take quite a long time to delete.  

Thanks,
Jim

View solution in original post

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Flexera beginner

Re: Unable to delete unwanted License Models from "Package Products" page

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Wow.  That was it.  I just needed to be patient.  You were right about it taking a long time.  Like, Go-get-a-cup-of-coffee long time for just one model.  But it works and it's not like I'll be doing it much.  

Thank you. 

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