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andybevan
Level 6

Email Template for License Technology

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Is it possible to define a custom "Product Upgrade Job Email" template for a License Technology?

I am getting an error when I attempt to add the template and I also cannot see the option for specifying the template in the "Create a Licence Technology" page.

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(1) Solution
cfischer
Revenera
Revenera

Hi, you can create a Product Upgrade Template in Administer, Create Template but product upgrade email templates are associated to products, not license technologies. There is a field called:

Email template to use for product upgrade  

I hope it helps.

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(1) Reply
cfischer
Revenera
Revenera

Hi, you can create a Product Upgrade Template in Administer, Create Template but product upgrade email templates are associated to products, not license technologies. There is a field called:

Email template to use for product upgrade  

I hope it helps.