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kikoma
Level 3
‎May 23, 2019 06:22 PM

flexnet embedded addon-mapping

I am looking at running a report from the reporter tool from the flexnet embedded addon-mapping universe.   What does the addon-mapping mean? 

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(4) Replies
cfischer
Revenera
Revenera
‎May 24, 2019 01:16 AM

They are products which have been activated on a device or manually mapped to a device (via Map entitlements in the device view).

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kikoma
Level 3
In response to cfischer
‎May 24, 2019 09:30 AM

Thanks for the confirmation @cfischer.  When i run the there are activation ids that have empty records.  Do you know what causes that?  I look up the order Id and there are activation id part of that entitlement.

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akline
Moderator Moderator
Moderator
In response to kikoma
‎May 24, 2019 03:16 PM

It sounds like the activation IDs may not be in use, but we will need to look closer at the data to know.  Please create a support case with the details.  If you make a copy of your report in the shared folder Support can access the report and take a closer look.

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kikoma
Level 3
In response to akline
‎May 25, 2019 07:50 PM

Thanks I created a case and attached my report.  This report is in a shared folder that Flexera has access to.

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