Known Issue: Running Config.ps1 fails at "Rebuild Reports to set and configure details for API use" step, with DB concurrency violation error in ConfigureSystem.log (IOK-1004392)

[#1]

Summary

When the Config.ps1 script is run to configure a FlexNet Manager Suite 2022 R2 application server, it may fail with output showing the following error message:

[...]
2022-12-13 14:13:49,511 [Release.InstallActions] [INFO ]    - Rebuild Reports to set and configure details for API use.
2022-12-13 14:13:50,419 [se.PostInstall.Program] [ERROR] 
============================================================

2022-12-13 14:13:50,419 [se.PostInstall.Program] [ERROR] ConfigureSystem has encountered an unexpected error
System.Data.DBConcurrencyException: DB concurrency violation.
   at ManageSoft.Compliance.Logic.Core.Impl.SearchUserDefined.EnsureSearchCompiled(Int32 p_SavedSearchID)
   at ManageSoft.Compliance.Release.PostInstall.RebuildReport.Run(String tenantUID)
   at ManageSoft.Compliance.Release.InstallActions.<>c__DisplayClass6_0.<RunInstallActionsByGroup>b__0(String tenantConnectionString, ITenantInfo tenantInfo)
   at Flexera.Broker.Connections.Impl.TenantActions.WithTenant(ITenantInfo tenant, ConnectionType type, Action`2 tenantAction)
[...]

Mitigation

This issue can be avoided by installing the Hotfix 1 for FlexNet Manager Suite 2022 R2 before running the Config.ps1 script. See the following post for details: Hotfix for FlexNet Manager Suite 2022 R2.

Fix status

This issue has been fixed in the following FlexNet Manager Suite release: 2023 R1 (On Premises)

Other information

Affected components: Component installers

Master issue ID: IOK-1004392

Also known as: FNML-77309