"You do not have license to run the Adapter" when running BMC Atrium Adapter

[#1]

Summary

This article describes an error of "You do not have license to run the Adapter" when running BMC Atrium Adapter and what to do.

Synopsis

You may see an error similar to below when running FNMPDataExportUtility.exe.

2018-03-07 11:59:29,509 [1] INFO FNMPDataExportUtility.Library.Logger -  
2018-03-07 11:59:29,548 [1] INFO FNMPDataExportUtility.Library.Logger - -----------------------------------------------------------------------------------------------------------------------------------------------
2018-03-07 11:59:29,554 [1] INFO FNMPDataExportUtility.Library.Logger - FNMPDataExportUtility  Started
2018-03-07 11:59:44,687 [1] INFO FNMPDataExportUtility.Library.Logger - Getting FNMP DB Connection string.
2018-03-07 11:59:44,688 [1] INFO FNMPDataExportUtility.Library.Logger - Getting IntermediateDB Connection string.
2018-03-07 11:59:45,454 [1] INFO FNMPDataExportUtility.Library.Logger - Getting FNMP DB Connection string.
2018-03-07 11:59:45,651 [1] ERROR FNMPDataExportUtility.Library.Logger - You do not have license to run the Adapter 
System.Exception: You do not have license to run the Adapter 
   at FNMPDataExportUtility.Library.ExportCustomViewData.LicensingCheck(Int32 TenantID)
   at FNMPDataExportUtility.Library.ExportCustomViewData..ctor(Int32 TenantId, String QueryName, String TableName)
   at FNMPDataExportUtility.Program.Main(String[] args)

Discussion

To run BMC Atrium Adapter, ?FlexNet Manager Platform BMC Atrium CMDB Option? needs to be "enabled" in the FlexNet Manager Suite license file.

Please raise a request to get a license file which has the option enabled through technical support.