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Summary

Some computers are missing in the All Inventory after upgrading the system to FNMS 2017R2. The serial number of them are in the blacklist.

Symptoms

Some computers are missing in the All Inventory after upgrading the system to FlexNet Manager Suite 2017 R2. These computers were existing before the upgrade. They were removed after the Reconcile with "Update inventroy for reconciliation" option. The serial number of them is "To Be filled By O.E.M." which is in the default blacklist.


Cause

This issue has been identified as Bug #FNMS-52223.

Workaround

Remove the serial number from the blacklist.
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Version history
Last update:
‎Jan 28, 2019 07:38 PM
Updated by: