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If a custom user role is in use, you may receive the following error in the SAP Admin Module when selecting process recommendations in the Process License Recommendations report: The selected rows cannot be processed.

Additionally, if you select Log on the Process License Recommendations report, you will see the error: No logs available for the current processing.

After these errors occur, permissions errors are visible in System > Utilities > Display Authorization Check on the Admin Module.

display auth.png


These errors occur because a custom user role is in use which lacks permissions for the task. To resolve this issue, use the default Admin Module role rather than a custom role.

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Last update:
‎Mar 07, 2023 12:41 PM
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