Can you have 2 versions of agents running on one device? We created a new prod environment with new beacons. Can we have an old agent running updating the old prod environment beacons (current prod) and have a new agent running that will point to the new prod beacons?
Sep 11, 2023 10:02 AM
I dont think the agent will work like that. When agent collect the information. Agent can't decide the beacon. its some backend process which decide the beacon... correct me if I am wrong .. and we can't install two agents on same machine.
Sep 11, 2023 10:45 AM
The backend process is the mgssetup.ini file in which the policy points to the Beacon that it needs to reach out to. Why can't you point to 2 Beacons? Btw this would just be a temporary solution so when we are ready to go to the new prod it would already have the devices with the new agent. (while it would be also updating the current prod with the old agent) Once we would go over to the new prod environment, we would then uninstall the old agent.
Sep 11, 2023 11:24 AM
The mgssetup.ini is actually just for the initial setup (bootstrapping). Once the agent successfully contacted a Beacon and updated its settings, it is "aware" of all Beacons. It will then "decide" which Beacon to contact on a case-by-case basis. For this decision it has multiple algorithms, if you want to read about it, search for NetSelector or MgsPing.
Sep 12, 2023 02:50 AM
Agreed. The way i read the post was this is two seperate environments they are wanting the agent to report to. That's how i read it---OLD Prod and NEW Prod. If they're in the same environment, then yeah, the agent would know about both of them.
Sep 12, 2023 07:39 AM
The agent cannot have two different versions running (installation of new agent will update the older version), however, to accomplsh what you want, you can let the automated scheduled tasks write take care of uploading to prod beacons....and then set up a scheduled task and feed it the parameters for "UploadLocation=https://oldbeacon.domain.com/ManagesoftRL" or something like that and have the same agent write to two different locations.
Sep 11, 2023 11:37 AM