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FlexNet 8.5 usage don't work use manual mapper

I configured to use manual mapper.


I used the package - "ECM Enterprise Usage"
On the client to apply the settings:

SOFTWARE\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion\UseManualMapper\

Example:
Key =Test12345
Application=Test12345
ExecutablePath=C:\test\test[.]exe
Version=1.0
Regex = True
Priority = 1

And so on

All applications in the Add / Remove measured
but
All applications are not measured in Use Manual Mapper
The report usageagent.log
Example:
Session logging: UNKNOWN PRODUCT Session end (Path: C:\test\test12345.exe , product is unknown) Session will not be added to cache.
(1) Reply
ChrisG
By Community Manager Community Manager
Community Manager
Hi VSavchenko,

I'm not sure if this is still something that you're struggling with, but if so:


  • The SOFTWARE\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion\UseManualMapper registry entry should be created as a REG_SZ entry with a value of TRUE
  • Put the Application, ExecutablePath, Version, Regex and Priority settings under a registry key named (for example) SOFTWARE\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion\Manual Mapper\Test12345


You can find more guidance in Chapter 9 (Application usage metering) of the Deployment Manager 8.6 Discovery Guide manual.

I hope that helps!

Regards,
Chris
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