I'm working with a client that has a proxy bridging his FNMS server to the internet. This is causing the scheduled task for ARL import to fail. He is able to import the ARL by hand. Is there a way to configure the BatchProcessTask.exe run ARLDownload command underlying the Recognition Data Import task to use a proxy?
1) ProxyServer registry value under [HKEY_USERS\<service user account>\Software\Microsoft\Windows\CurrentVersion\Internet Settings] key, where the <service user account> is the one that the "Recognition Data Import" task in Task Scheduler runs under
2) ProxyServer registry value (might need to be added) under [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Compliance\CurrentVersion] on the Batch/Processing server
Assuming that the proxy server does not require authentication, try running something like the following to configure the proxy server used for ARL downloads:
Alternatively, configure the network so that the FlexNet batch server can access the following URLs without the requirement to go through a web proxy (as suggested in the "Populate the Downloadable Libraries" section of the Installing FlexNet Manager Suite On-Premises guide):
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@ChrisG Thanks for the information how to set the proxy. It was very helpful. I have updated a single-tenant environment to FNMS 2019 R2. After a few days I notied that the ARL import failed. The download was not working.
I have not check the download with MgsImportRecognition.exe after the update and have not checked the reg key before I updated the system.
