Showing results for 
Show  only  | Search instead for 
Did you mean: 


Customers receive an error "Specific user account has no candidate group for the Management Group" when configuring User Console v5.5.13

This issue has been reported in the following scenario:

1)LDAP Authentication is used.

2)Customer license key does not contain Analyze.


Fix : This issue has been fixed in v 5.5.17

Workaround :

For customers performing a fresh v 5.5.13 install:

  1. Download and unzip the attachment: BDNA -31044 Patch for
  2. Install 5.5.13 User Console
  3. Backup and replace the Configure User Console.exe in the User Console/Bin directory with the one provided in the attached zip.
  4. Run User Console Config Wizard.
Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Aug 02, 2019 05:36 PM
Updated by: