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Specific user account has no candidate group for the Management Group

Specific user account has no candidate group for the Management Group

Issue:

Customers receive an error "Specific user account has no candidate group for the Management Group" when configuring User Console v5.5.13

This issue has been reported in the following scenario:

1)LDAP Authentication is used.

2)Customer license key does not contain Analyze.

 

Fix : This issue has been fixed in v 5.5.17

Workaround :

For customers performing a fresh v 5.5.13 install:

  1. Download and unzip the attachment: BDNA -31044 Patch for 5.5.13.zip
  2. Install 5.5.13 User Console
  3. Backup and replace the Configure User Console.exe in the User Console/Bin directory with the one provided in the attached zip.
  4. Run User Console Config Wizard.
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