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At any point in time, you can expect to find a Software Product in Technopedia without an associated version or release. For example, when you access Technopedia on your Publish DB, it is possible for a CAT_SW_PRODUCT_ID to exist with no CAT_SW_VERSION_ID or CAT_SW_RELEASE_ID associated with it. The reasons for this are:
In relation with Normalize Gap-fill, the ultimate goal is to map the discovered data to the release level. When Technopedia does not have the version and/or release exist, research is done to collect and add it into Technopedia to accommodate the mapping. However, there are occasions where extensive research did not yield any reliable reference to the version, even after the attempt to contact the vendor directly and/or collaborate with the customer to provide supporting documents. When this occurs, Gap-fill can only be done to the Product level (no version and/or release information can be provided).
on Oct 29, 2018 03:57 PM - edited on Apr 24, 2019 02:09 AM by RQuinn
It would be helpful if an indicator was available so we know if gap fill at the product or market version or minor version only is available for the product, so we don't bother you with these requests for backfill.
@ajwaterston - that's a good opportunity to point you to Flexera Ideas, where ideas of product improvements can be logged and discussed. Select the Product > Ideas menu option in the community to go to that site.