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Hi Folks,
We are facing error for Technopedia catalog sync job with error - Failed to execute [BDNA Analyze Sync]. We are getting this error once in two week (scheduled twice a week - Tuesday and Friday). We are using below version
Technopedia Version: 2023.04.04
Flexera Data Platform Version: 2022
Flexera Data Platform Build#: 5.5.57 Build20220927_3003
Kindly share your expertise to fix this issue. Thanks in advance.
Apr 05, 2023 03:24 AM
Hi Ashish,
Could you please open a support case and provide the following log files for us to look into
C:\Program Files\BDNA\Data Platform\log
C:\Program Files\BDNA\User Console\Logs
If you have Data Platform and User Console installed on another drive just adjust the file path.
Thanks, Daniel
Apr 05, 2023 04:02 AM
Sure @djudge .
Apr 05, 2023 04:13 AM
I'm getting the issue that [BDNA Analyze Sync] never completes, no errors in the logs. A support case has been raised.
Apr 18, 2023 05:15 AM