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Sep 16, 2020 01:08 PM - edited Sep 17, 2020 03:09 PM
Hello,
I have lost access to my cases list, when I try to enter the URL that I had saved I get the message: "You don't have access to this page". And now under "Get support" menu I do not see the options to open a case or go to my cases list. Could you help me with this?
Thank you in advance.
Best regards,
Maria
I am sorry for the issues - I'll reach out via private message so we can troubleshoot together. Best - Katie
Hi,
I would like to be able to raise support tickets for my organization. I have registered with my company email however it has not linked to the company. Please could this be looked into?
Regards
Hi
I also need to open a case and I do not see the "Open Case" under Get Support. How can i go about opening a case?
Thank you
I'm able to access the NIH support case link, Can someone assist with the access level for me to review Flexera support tickets?
Thanks,
Lorne Everett
NIH
Hi,
I would like to be able to raise support tickets for my organization. I have registered with my company email however it has not linked to the company. Please could this be looked into?
Regards
Moiz Bootwala
Excellent Article! Thank you very much for your hard work.
Hi,
I have registered with my company email however it has not linked to the company.I am unable to check my raised cases in support tab and certification is also not available for me. Please could this be looked into?
Regards
Khushboo