Sep 30, 2019 06:11 PM
Check WD_ApprovalNotify and see if there is anything in there that needs to be cleaned out. Unfortunately, they are stored based on ADGUID, so you'll have to join to WD_Profile in order to get something more meaningful. Or if the AD account still exists, you could look up the AD GUID and match that against the WD_ApprovalNotify table. I know there is some kind of background task for cleaning up old email history (older than 30 days by default), but I'm not sure what tables that touches (probably only WD_MailQueue).
Also, if there are emails in the outbound queue already that keep retrying (should only try 3 times by default), you can always go into Site Management > Logs > Email and select them and delete them (does the same thing as deleting them from the WD_MailQueue table directly).
Sep 30, 2019 06:29 PM
I'm not finding anything in the tables that would indicate why the ESDService.log and ActiveDirectory.log are filling up with errors. This started happening on the 29th. In the EmailReminders.log we see "Send email to unknown" every minute.
Any other suggestions on what might be causing this? This is the error we see in the logs - I redacted our mailhost name.
Error Encountered: Error sending notification email to server <our mailhost>; Source: System; Message: The specified string is not in the form required for an e-mail address.; Inner Exception: ; Stack: at System.Net.Mail.MailAddressParser.ReadCfwsAndThrowIfIncomplete(String data, Int32 index)
at System.Net.Mail.MailAddressParser.ParseDomain(String data, Int32& index)
at System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index)
at System.Net.Mail.MailAddressParser.ParseMultipleAddresses(String data)
at System.Net.Mail.MailAddressCollection.ParseValue(String addresses)
at System.Net.Mail.MailAddressCollection.Add(String addresses)
at ESDService.EmailServices.BuildReminderEmail(Int32 NotificationID)
Error getting DN using GUID: rejected from path GC://<our network path>/<GUID=rejected> An invalid dn syntax has been specified.
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at SelfService.ActiveDirectoryAppCodeRepository.GetEmailAddress(String GUID)
Oct 01, 2019 11:15 AM