Long story short:
App Portal is installed. Trying to license it for first time use. Web server is hardened such that admin cannot use browser. Can the upload license process be done from a remote connection? I can hit the URL from another box and the core page mechanics seem to work (selecting license file), but clicking upload does nothing except generate a spinning cog wheel that leads to nothing. Just trying to validate that this process does not have to be done from the web server directly before digging into the security stack.
‎Dec 13, 2019 01:36 PM
‎Dec 13, 2019 03:02 PM
‎Dec 13, 2019 02:55 PM
‎Dec 13, 2019 03:02 PM
Thanks for the quick replies. I'll start digging into the security stacks.
‎Dec 13, 2019 03:05 PM
I have the customer working on disabling HIPs on this server. In the mean time, is there a log I can reference that might indicate why app portal would be stalling on this license file upload.
Essentially when I navigate to http://<appPortalServer>/ESD/Admin i get redirected to SetupConfiguration.aspx. I browse to the license file. Once the license file is selected I get a UI that looks like an upload is happening:
I click Upload License, get a spinning cog and then nothing.
Any advice on things to check from here would be greatly appreciated. Also, if there is a way to manually do what this automation is doing I'd be interested in that information if it's available.
‎Dec 18, 2019 10:05 AM
From what I can determine, all you really need to do is manually copy your .license file into the web/bin folder under the App Portal install directory.. It should be picked up automatically.. If not, try an iisreset.
‎Dec 18, 2019 11:34 AM
‎Dec 18, 2019 12:17 PM
‎Dec 19, 2019 10:45 AM
I can access that page but again it does nothing when i click next.
The log file indicates:
Error during async postback. Validation of viewstate MAC failed. If this application is hosted by Web Farm or cluster, ensure that <machineKey> configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster.
Same error as when trying to upload the license file and it's not in web/bin already.
‎Dec 19, 2019 02:34 PM
Are you still attempting this remotely, or are you able to try it on the server now? If you're doing this on the server with Internet Explorer, can you check Server Manager and make sure that IE Enhanced Security Mode is turned off? Alternatively, have you tried a different browser (e.g. Chrome, or if already using Chrome, maybe try Edge or Firefox)?
‎Dec 19, 2019 03:20 PM
Remote is the only thing that does not immediately display "page cannot be displayed" currently. The customer has some security restrictions in place for use of browser by admin or service account from the server. Trying to get that relaxed some. I'll see if can get another browser installed on the remote server i'm access from. Most likely this is the result of server hardening, just trying to see if there is anything I can do beyond the standard install/config to get this working.
‎Dec 19, 2019 04:15 PM
No idea if this will help, but take a look at "cause 2" and "cause 3" at the following page , to see if they appear applicable to your environment:
I know that cause 1 is not applicable, as App Portal uses a "machineKey".
‎Dec 20, 2019 02:15 PM
‎Dec 20, 2019 02:18 PM