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spruha96
Occasional contributor

Re: Migration

When i click on "Get Support" i only see one option which is "Contact Information"
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Community Manager KPBussey Community Manager
Community Manager

Re: Migration

Hi Spruha96 - It sounds like your community account isn't associated with your company.  It looks like we have a few companies with Vanguard in their name. Can you send me the full name of your company? I'll get the information set-up in our database asap

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spruha96
Occasional contributor

Re: Migration

One of my team members account is setup right as he sees the "Open a new case" option.
Company: Vanguard - SDE TOOLS Team
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Community Manager KPBussey Community Manager
Community Manager

Re: Migration

This is extremely helpful - thank you! I've added your company to your profile. Can you sign back in and see if you have access? I hope the migration is going well!
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