spruha96
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Aug 22, 2019
12:52 PM
Re: Migration
When i click on "Get Support" i only see one option which is "Contact Information"


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Aug 22, 2019
01:02 PM
Re: Migration
Hi Spruha96 - It sounds like your community account isn't associated with your company. It looks like we have a few companies with Vanguard in their name. Can you send me the full name of your company? I'll get the information set-up in our database asap
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spruha96
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Aug 22, 2019
01:14 PM
Re: Migration
One of my team members account is setup right as he sees the "Open a new case" option.
Company: Vanguard - SDE TOOLS Team
Company: Vanguard - SDE TOOLS Team


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Aug 22, 2019
01:20 PM
Re: Migration
This is extremely helpful - thank you! I've added your company to your profile. Can you sign back in and see if you have access? I hope the migration is going well!
If you appreciate my efforts, please give me a kudo
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Accept as solution to help others find it faster.
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