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spruha96
Occasional contributor

Migration

Hi! My name is spruha shah (spruha_shah@vanguard.com). We are going under server migration for adminstudio so need someone from the migration team to help me and stay on the loop with us regarding this. 

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8 Replies
Moderator bkelly Moderator
Moderator

Re: Migration

Moving the database should be straight forward. I'm not certain what kind of help you are seeking, but if you are looking for assistance with moving an AdminStudio database I suggest opening a support ticket to help answer questions, or to request the help of our services group for hands-on assistance. 

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spruha96
Occasional contributor

Re: Migration

Hello, 

 

I need to open a ticket with the support on this migration. My request is pretty simple and straightforward. Currently our admin studio platform in production environment is stable and working as expected. We want to make sure that it stays stable like this even after the server migration. 

 

Can you send me a link of where i have to open a ticket and what i need to do to open a ticket. 

 

Thanks

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spruha96
Occasional contributor

Re: Migration

spruha96
spruha96
Pilgrim
‎Aug 22, 2019 12:14 PM
Re: Migration
Hello,



I need to open a ticket with the support on this migration. My request is pretty simple and straightforward. Currently our admin studio platform in production environment is stable and working as expected. We want to make sure that it stays stable like this even after the server migration.

Can you send me a link of where i have to open a ticket and what i need to do to open a ticket. Please keep in mind that we dont want flexera to move any database or servers. Our company is doing the migration on its own but we want to make sure that everything from the vendor side is fine when we do that.
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Moderator bkelly Moderator
Moderator

Re: Migration

Use the "Get Support" menu at the top of the page. A quick video is offered here:

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