Hi! My name is spruha shah (firstname.lastname@example.org). We are going under server migration for adminstudio so need someone from the migration team to help me and stay on the loop with us regarding this.
Aug 22, 2019 10:54 AM
Moving the database should be straight forward. I'm not certain what kind of help you are seeking, but if you are looking for assistance with moving an AdminStudio database I suggest opening a support ticket to help answer questions, or to request the help of our services group for hands-on assistance.
Aug 22, 2019 11:51 AM
I need to open a ticket with the support on this migration. My request is pretty simple and straightforward. Currently our admin studio platform in production environment is stable and working as expected. We want to make sure that it stays stable like this even after the server migration.
Can you send me a link of where i have to open a ticket and what i need to do to open a ticket.
Aug 22, 2019 12:14 PM
Aug 22, 2019 12:18 PM
Use the "Get Support" menu at the top of the page. A quick video is offered here:
Aug 22, 2019 12:46 PM
Aug 22, 2019 12:52 PM
Hi Spruha96 - It sounds like your community account isn't associated with your company. It looks like we have a few companies with Vanguard in their name. Can you send me the full name of your company? I'll get the information set-up in our database asap
Aug 22, 2019 01:02 PM - edited Aug 22, 2019 01:03 PM
Aug 22, 2019 01:14 PM
Aug 22, 2019 01:20 PM