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Adobe Reader version 20.006.20042 - Error 1406

eoronsaye
By
Level 2

Hi All

I created an Adobe Reader .MSI Installer. During installation process I keep getting an error message stating:

Error 1406. Could not write value SupportElamHive to key \System\CurrentControlSet\Serveices\WdBoot. Verify that
you have sufficient access to that key, or contact your support personnel

I have attached the error message also

I have modified the permission for WdBoot key but error message is still showing

Any ideas or suggestion on what could be causing this

Thanks

‎Apr 17, 2020 10:36 PM - edited ‎Apr 17, 2020 10:41 PM

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(1) Reply

tjohnson1
By Technical Writer
Technical Writer

Here is some information on Windows Installer Error 1406: https://community.flexera.com/t5/InstallShield-Knowledge-Base/Windows-Installer-Error-1406/ta-p/4702

If you have an active support plan, I would suggest opening a support case as well.

‎Apr 22, 2020 11:01 AM

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