AS 8 Pro and WorkFlow Manager Install Issue on Vista Ent

[MNeupane]

I'm trying to install AS8 Pro along with WorkFlow Manager in Vista Ent, yes with admin credentials. At the end of user prompts, instantly after I hit for "Install", I get the "InstallShield Wizard Completed" screen however the message displayed is "The wizard was interrupted before AdminStudio could be completely installed". And on the same screen, all I can do is "Finish" the installation, of course the application did not get installed. IIS is enabled and "Complete" Installation is selected. Here's the log file of the install:

[CODE]=== Logging started: 3/28/2007 15:49:09 ===
Action start 15:49:09: INSTALL.
Action start 15:49:09: ProgramFilesFolder.1144E5DC_E24A_4790_9180_F8A89DBE5635.
Action ended 15:49:09: ProgramFilesFolder.1144E5DC_E24A_4790_9180_F8A89DBE5635. Return value 1.
Action start 15:49:09: ProgramFilesFolder.D7651144_DF98_49E4_AAB2_4CC5222E0E81.
Action ended 15:49:09: ProgramFilesFolder.D7651144_DF98_49E4_AAB2_4CC5222E0E81. Return value 1.
Action start 15:49:09: SystemFolder.35210702_493B_42CA_BA13_865C5A8BDAC1.
Action ended 15:49:09: SystemFolder.35210702_493B_42CA_BA13_865C5A8BDAC1. Return value 1.
Action start 15:49:09: CommonFilesFolder.85525612_C8FB_4BBD_B2F3_25FFD8E5C569.
Action ended 15:49:09: CommonFilesFolder.85525612_C8FB_4BBD_B2F3_25FFD8E5C569. Return value 1.
Action start 15:49:09: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
Action ended 15:49:09: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:49:09: CommonFilesFolder.B4D51E90_EB26_4963_BBD5_76E809E8FF98.
Action ended 15:49:09: CommonFilesFolder.B4D51E90_EB26_4963_BBD5_76E809E8FF98. Return value 1.
Action start 15:49:09: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7.
Action ended 15:49:09: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7. Return value 1.
Action start 15:49:09: WindowsFolder.3B28B426_BAD4_4C55_B0B0_5A9BA57980CA.
Action ended 15:49:09: WindowsFolder.3B28B426_BAD4_4C55_B0B0_5A9BA57980CA. Return value 1.
Action start 15:49:09: SystemFolder.3B28B426_BAD4_4C55_B0B0_5A9BA57980CA.
Action ended 15:49:09: SystemFolder.3B28B426_BAD4_4C55_B0B0_5A9BA57980CA. Return value 1.
Action start 15:49:09: ProgramFilesFolder.3B28B426_BAD4_4C55_B0B0_5A9BA57980CA.
Action ended 15:49:09: ProgramFilesFolder.3B28B426_BAD4_4C55_B0B0_5A9BA57980CA. Return value 1.
Action start 15:49:09: ISSetAllUsers.
1: InstallShield - ISSetAllUsers (Begin)
1: Opening Database
1: {BD6257EA-9FCB-4F15-8C0B-43801E59D574} 7.5 7.5 1033 768
1: {BD6257EA-9FCB-4F15-8C0B-43801E59D574} 7.0 7.0 1033 768
1: {BD6257EA-9FCB-4F15-8C0B-43801E59D574} 5.0 6.01 1033 772
1: {20FB3CF8-9B01-4F40-B819-1AC1734FA6BA} 6.0 6.2 1033 772
1: Closing Database
1: InstallShield - ISSetAllUsers (End)
Action ended 15:49:10: ISSetAllUsers. Return value 1.
Action start 15:49:10: AppSearch.
Action ended 15:49:10: AppSearch. Return value 1.
Action start 15:49:10: IsLaunchConditions.6FC97963_2511_11D4_BB8A_00C04F20D375.
Action ended 15:49:10: IsLaunchConditions.6FC97963_2511_11D4_BB8A_00C04F20D375. Return value 1.
Action start 15:49:10: CheckForDCOM.6FC97963_2511_11D4_BB8A_00C04F20D375.
Action ended 15:49:11: CheckForDCOM.6FC97963_2511_11D4_BB8A_00C04F20D375. Return value 1.
Action start 15:49:11: LaunchConditions.
Action ended 15:49:11: LaunchConditions. Return value 1.
Action start 15:49:11: InstallingDatabse.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set, of 16 pixels height.
Action ended 15:49:11: InstallingDatabse. Return value 1.
Action start 15:49:11: SetupInitialization.
Action ended 15:49:11: SetupInitialization. Return value 1.
Action start 15:49:11: ValidateProductID.
Action ended 15:49:11: ValidateProductID. Return value 1.
Action start 15:49:11: FindRelatedProducts.
Action ended 15:49:11: FindRelatedProducts. Return value 1.
Action start 15:49:11: CostInitialize.
Action ended 15:49:11: CostInitialize. Return value 1.
Action start 15:49:11: FileCost.
Action ended 15:49:11: FileCost. Return value 1.
Action start 15:49:11: setUserProfileNT.
Action ended 15:49:11: setUserProfileNT. Return value 1.
Action start 15:49:11: setAllUsersProfile2K.
Action ended 15:49:11: setAllUsersProfile2K. Return value 1.
Action start 15:49:11: ResolveSource.
Action ended 15:49:11: ResolveSource. Return value 1.
Action start 15:49:11: CostFinalize.
Action ended 15:49:11: CostFinalize. Return value 1.
Action start 15:49:11: AddVerToInstallDir.
Action ended 15:49:11: AddVerToInstallDir. Return value 1.
Action start 15:49:11: MigrateFeatureStates.
Action ended 15:49:11: MigrateFeatureStates. Return value 0.
Action start 15:49:11: InstallWelcome.
Info 2898.For MSSansBold8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898.For MSSWhiteSerif8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
DEBUG: Error 2826: Control DlgLine on dialog LicenseAgreement extends beyond the boundaries of the dialog to the right by 64 pixels
Internal Error 2826. LicenseAgreement, DlgLine, to the right
DEBUG: Error 2826: Control DlgLine on dialog DestinationFolder extends beyond the boundaries of the dialog to the right by 64 pixels
Internal Error 2826. DestinationFolder, DlgLine, to the right
DEBUG: Error 2826: Control DlgLine on dialog ReadyToInstall extends beyond the boundaries of the dialog to the right by 64 pixels
Internal Error 2826. ReadyToInstall, DlgLine, to the right
Action start 15:49:20: VerifyWebToolsRequirement.
Action ended 15:49:20: VerifyWebToolsRequirement. Return value 3.
DEBUG: Error 2896: Executing action VerifyWebToolsRequirement failed.
Internal Error 2896. VerifyWebToolsRequirement
Action ended 15:49:20: InstallWelcome. Return value 3.
Action start 15:49:20: SetupCompleteError.
Action ended 15:49:21: SetupCompleteError. Return value 2.
Action ended 15:49:21: INSTALL. Return value 3.
=== Logging stopped: 3/28/2007 15:49:21 ===
MSI (c) (40:24) [15:49:21:950]: Product: AdminStudio -- Installation operation failed.

MSI (c) (40:24) [15:49:21:953]: Windows Installer installed the product. Product Name: AdminStudio. Product Version: 8.0. Product Language: 1033. Installation success or error status: 1603.[/CODE]

What pre-requisites are considered as WebToolsRequirement as I see that's where the error lies from the above log?
Appreciate your help on this. Thanks.

[LeslieEaster]

You're correct, it is the VerifyWebToolsRequirement. This is a custom action. Do you know where it came from?

[MNeupane]

adminstudio80.exe; meaning from the AdminStudio.msi package only!

[Cary_R]

Can you try enabling IIS 6.0 compatibility mode for IIS7? I suspect that this plays into the error.

Also, it's worth noting that WorkflowManager/AES is not supported on Vista at this time (that means it is not going to let you run the installer). See the system requirements here:

http://www.macrovision.com/products/adminstudio/adminstudio/resources/tech_specs.shtml

[JeromeC]

VerifyWebToolsRequirement scans the target system to insure that the following windows components are present when installing any of the Web related features (SMS Console and/or Predeployment Console):
1) Internet Information Services
2) Web Management Tools
3) IIS 6 Management Compatibility
4) IIS Metabase and IIS 6 configuration compatibility

Based on the log file it appears that action is unable to execute. Are you executing the install directly from the .msi or are you using the Setup.exe bootstrap?
Can you also confirm if you have the User Account Control (UAC) enabled on the system?
Lastly, AdminStudio 8.0 professional edition will generate a log file located in the current user %temp% (AS80.log) can you include the contents of this log in its entirety with your next post?

[MNeupane]

OK. All the pre-req's (1,2,3,4) were enabled except 4 and I enabled it. Still I get the same error.

I used setup.exe to install, UAC is enabled. I have attached the log (AS80.log) from %temp%.

[JeromeC]

The installation failure does not appear to be related to pre-requisite conditions. The failure most likely involves the inability to launch the custom action. The log file included in the original posting is lacking essential diagnostic information. I am uncertain if you removed information for privacy issues. Can you please send me the log file in its entirety in a private message?