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  1. Official release of Snow Integration Manager 26.3.0

     

    We are pleased to announce the release of Snow Integration Manager 26.3.0

     

    This release includes: 

     

    ·      Oracle Linux Virtualization Manager connector: Added a new connector for collecting inventory from OLVM environments into SAM on Snow Atlas and Snow License Manager.

    ·      Discovery data from file connector: Added support for populating the DiscoveryDate field in discovery manifests.

    ·      ServiceNow ITSM connectors: Added a configurable page size for computer data retrieval.

    ·      ServiceNow ITSM connectors: Fixed OAuth authentication through connector-configured proxy servers.

    ·      HCL BigFix connector: Fixed duplicate device identity attributes that could cause incorrect device merges.

    ·      VMware vSphere connector: Fixed BIOS serial-number formatting for inventoried virtual machines.

    ·      VMware vSphere connector: Fixed proxy configuration restoration after aggregation.

    ·      BMC Discovery connector: Improved handling of software records with missing names.

    ·      HCL BigFix connector: Fixed missing records when processing large paginated datasets.

    ·      Microsoft Hyper-V connector: Fixed authentication for service accounts specified in UPN format.

    ·      Red Hat OpenShift Virtualization connector: Corrected host and datacenter identity mapping.

    ·      Snow XML connector: Improved processing of network adapter data without a MAC address.

    ·      HCL BigFix connector: Improved validation of software-instance and software-metric inclusion rules.

     

    Customer Impact:

     

    Oracle Linux Virtualization Manager Connector

    Before this release: Customers using Oracle Linux Virtualization Manager, including those transitioning from the legacy Oracle VM platform, did not have a supported SIM connector for collecting OLVM virtualization inventory into SAM on Snow Atlas or Snow License Manager. This resulted in limited visibility into OLVM-managed hosts, virtual machines, clusters, and their relationships, increasing reliance on manual collection or alternative approaches.

    After this release: The new connector automatically collects inventory from OLVM environments through the OLVM API and imports OLVM-managed hosts, virtual machines, clusters, and their relationships into SAM Core on Snow Atlas and Snow License Manager. This expands virtualization inventory coverage, reduces reliance on manual processes, and helps customers transitioning from Oracle VM to OLVM maintain visibility across their virtualized environments to support license-compliance processes.

    For configuration information, refer to the Oracle Linux VM connector user guide.

     

    Discovery Data From File Connector

    ·      The addition of the DiscoveryDate field provides a consistent discovery timestamp, improving metadata consistency and reliable processing across discovery sources.

    ServiceNow ITSM Connectors

    ·      The configurable page size improves computer-data retrieval reliability by allowing customers to adjust the number of records retrieved according to their environment and payload size.

    ·      OAuth requests now use the proxy settings configured in the connector, supporting reliable ServiceNow authentication in environments that require proxy communication.

    HCL BigFix Connector

    ·      Corrected device identity mapping prevents distinct devices from being incorrectly merged, improving device identification and host-to-virtual-machine relationships.

    ·      Improved pagination ensures complete processing of large datasets, reducing the risk of missing software inventory records.

    ·      Improved filtering validation prevents inconsistent software-instance and software-metric selections, supporting more complete and reliable inventory data.

    VMware vSphere Connector

    ·      Preserving BIOS serial numbers exactly as reported by VMware vSphere improves consistency when comparing or combining data from multiple inventory sources.

    ·      Correct restoration of proxy settings allows subsequent connector operations to use the appropriate network configuration without restarting Snow Integration Manager.

    BMC Discovery Connector

    ·      Filtering software records with missing names prevents malformed records from disrupting downstream processing while preserving valid software inventory data.

    Microsoft Hyper-V Connector

    ·      Correct handling of UPN-formatted service accounts supports successful authentication and data aggregation against remote SCVMM servers.

    Red Hat OpenShift Virtualization Connector

    ·      Corrected host and datacenter mapping improves the accuracy of reporting, grouping, and license allocation in Snow Atlas and Snow License Manager.

    Snow XML Connector

    ·      Allowing network adapter data without a MAC address aligns validation with the XML schema and improves XML data-processing reliability.

     

    Release information

     

    Product: Snow Integration Manager

    Release Tier: Minor Release

    Release Version: 26.3.0

    Release Date: 2026-09-21

    Release Availability: GA

    Release Notes: SIM 26.3.0 Release Notes

    Product Documentation: SIM Documentation, ITSM Documentation

    Distribution method: Installer available for downloads here

    Expand Post

  2. Official release of Snow Integration Manager 26.3.0

     

    We are pleased to announce the release of Snow Integration Manager 26.3.0

     

    This release includes: 

     

    ·      Oracle Linux Virtualization Manager connector: Added a new connector for collecting inventory from OLVM environments into SAM on Snow Atlas and Snow License Manager.

    ·      Discovery data from file connector: Added support for populating the DiscoveryDate field in discovery manifests.

    ·      ServiceNow ITSM connectors: Added a configurable page size for computer data retrieval.

    ·      ServiceNow ITSM connectors: Fixed OAuth authentication through connector-configured proxy servers.

    ·      HCL BigFix connector: Fixed duplicate device identity attributes that could cause incorrect device merges.

    ·      VMware vSphere connector: Fixed BIOS serial-number formatting for inventoried virtual machines.

    ·      VMware vSphere connector: Fixed proxy configuration restoration after aggregation.

    ·      BMC Discovery connector: Improved handling of software records with missing names.

    ·      HCL BigFix connector: Fixed missing records when processing large paginated datasets.

    ·      Microsoft Hyper-V connector: Fixed authentication for service accounts specified in UPN format.

    ·      Red Hat OpenShift Virtualization connector: Corrected host and datacenter identity mapping.

    ·      Snow XML connector: Improved processing of network adapter data without a MAC address.

    ·      HCL BigFix connector: Improved validation of software-instance and software-metric inclusion rules.

     

    Customer Impact:

     

    Oracle Linux Virtualization Manager Connector

    Before this release: Customers using Oracle Linux Virtualization Manager, including those transitioning from the legacy Oracle VM platform, did not have a supported SIM connector for collecting OLVM virtualization inventory into SAM on Snow Atlas or Snow License Manager. This resulted in limited visibility into OLVM-managed hosts, virtual machines, clusters, and their relationships, increasing reliance on manual collection or alternative approaches.

    After this release: The new connector automatically collects inventory from OLVM environments through the OLVM API and imports OLVM-managed hosts, virtual machines, clusters, and their relationships into SAM Core on Snow Atlas and Snow License Manager. This expands virtualization inventory coverage, reduces reliance on manual processes, and helps customers transitioning from Oracle VM to OLVM maintain visibility across their virtualized environments to support license-compliance processes.

    For configuration information, refer to the Oracle Linux VM connector user guide.

     

    Discovery Data From File Connector

    ·      The addition of the DiscoveryDate field provides a consistent discovery timestamp, improving metadata consistency and reliable processing across discovery sources.

    ServiceNow ITSM Connectors

    ·      The configurable page size improves computer-data retrieval reliability by allowing customers to adjust the number of records retrieved according to their environment and payload size.

    ·      OAuth requests now use the proxy settings configured in the connector, supporting reliable ServiceNow authentication in environments that require proxy communication.

    HCL BigFix Connector

    ·      Corrected device identity mapping prevents distinct devices from being incorrectly merged, improving device identification and host-to-virtual-machine relationships.

    ·      Improved pagination ensures complete processing of large datasets, reducing the risk of missing software inventory records.

    ·      Improved filtering validation prevents inconsistent software-instance and software-metric selections, supporting more complete and reliable inventory data.

    VMware vSphere Connector

    ·      Preserving BIOS serial numbers exactly as reported by VMware vSphere improves consistency when comparing or combining data from multiple inventory sources.

    ·      Correct restoration of proxy settings allows subsequent connector operations to use the appropriate network configuration without restarting Snow Integration Manager.

    BMC Discovery Connector

    ·      Filtering software records with missing names prevents malformed records from disrupting downstream processing while preserving valid software inventory data.

    Microsoft Hyper-V Connector

    ·      Correct handling of UPN-formatted service accounts supports successful authentication and data aggregation against remote SCVMM servers.

    Red Hat OpenShift Virtualization Connector

    ·      Corrected host and datacenter mapping improves the accuracy of reporting, grouping, and license allocation in Snow Atlas and Snow License Manager.

    Snow XML Connector

    ·      Allowing network adapter data without a MAC address aligns validation with the XML schema and improves XML data-processing reliability.

    Release information

     

    Product: Snow Integration Manager

    Release Tier: Minor Release

    Release Version: 26.3.0

    Release Date: 2026-09-21

    Release Availability: GA

    Release Notes: SIM 26.3.0 Release Notes

    Product Documentation: SIM Documentation, ITSM Documentation

    Distribution method: Installer available for downloads here

    Expand Post

  3. VMware vSphere 9.0 Compatibility for the VMware vSphere Connector in Snow Integration Manager (SIM)

     

    We are pleased to announce that the VMware vSphere connector in Snow Integration Manager (SIM) has successfully completed end-to-end compatibility testing with VMware vSphere 9.0, including vCenter Server 9.0 and ESXi 9.0.

    The validation confirmed that connector authentication, inventory discovery, and data ingestion continue to work as expected.

     

    What this means for you

    • Continued inventory coverage for VMware vSphere 9.0 environments
    • Compatibility with vCenter Server 9.0 and ESXi 9.0
    • Confidence when upgrading or deploying VMware vSphere 9.0
    • Reduced connector integration and compatibility risk when upgrading your VMware environment

     

    Important note

    VMware vSphere 9.0 compatibility was validated using the existing VMware vSphere connector in Snow Integration Manager (SIM). No specific SIM upgrade, connector update, additional component, or configuration change is required.

    However, we recommend using the latest available version of Snow Integration Manager to benefit from the latest product updates and fixes.

    Expand Post

  4. VMware vSphere 9.0 Compatibility for the VMware vSphere Connector in Snow Integration Manager (SIM)

     

    We are pleased to announce that the VMware vSphere connector in Snow Integration Manager (SIM) has successfully completed end-to-end compatibility testing with VMware vSphere 9.0, including vCenter Server 9.0 and ESXi 9.0.

    The validation confirmed that connector authentication, inventory discovery, and data ingestion continue to work as expected.

     

    What this means for you

     

    • Continued inventory coverage for VMware vSphere 9.0 environments
    • Compatibility with vCenter Server 9.0 and ESXi 9.0
    • Confidence when upgrading or deploying VMware vSphere 9.0
    • Reduced connector integration and compatibility risk when upgrading your VMware environment

     

    Important note

    VMware vSphere 9.0 compatibility was validated using the existing VMware vSphere connector in Snow Integration Manager (SIM). No specific SIM upgrade, connector update, additional component, or configuration change is required.

    However, we recommend using the latest available version of Snow Integration Manager to benefit from the latest product updates and fixes.

    Expand Post

    • You will need to raise a "Create Recognition Request" from the support portal.

  5. Is it possible to install Snow Extender alongside Snow Inventory Server ?

    I’ve got a scenario where the client will be running Snow License Manager on‑premise alongside Snow Atlas for a period of time.

     

    I was considering enabling the File History module in Snow Inventory Server to move processed Snowpacks into a folder that the Snow Extender could pick up and forward to Atlas.

     

    In theory this would allow processing of inventory both on-premise and in the cloud.

    Expand Post

    1 of 5
    • You can amend the config file of the agent to add an additional drop location.

       

      <DropLocation>

      <Endpoint>

      <Address>****/</Address>

      </Endpoint>

      </DropLocation>

      </Configuration>

       

      As mentioned above you will need to use a different port to your current address.

       

      Hope that helps

      Expand Post

  6. Our Snow License Manager is currently showing a Critical alert for 18 endpoints. These devices belong to users who are currently on sick leave. please advise on how we can prevent Snow from rom quarantining these devices or suppress the alerts.

    1 of 2
    • You can also set the device to status "Active" this will stop the Alerts but please do take a not of these and change the "Disable automatic quarantine management " back on once the user returns to work.

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