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MattQVI
Active participant
Jan 12, 2021
06:22 AM
I could not get that to work properly. I set it up as best as I could and it didn't even execute. When I checked the MSI log it said that it was already installed. Checking Add/Remove Programs and searching the registry for its product GUID - it is being reported as installed incorrectly. I ran it setup.exe (my main install) and based on the contents of the log, it ran the chained MSI to remove correctly but my application did not uninstall. Why is that? Not sold on this being a workable solution at the moment. Maybe I am doing something wrong though?
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Jan 11, 2021
02:29 PM
Can you provide any more detail than adding it to the Upgrade table? I have a similar situation and I don't quite see how adding a row to the Upgrade table with my 3rd party GUID will make it uninstall.
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Jan 11, 2021
01:23 PM
I already have CA that launches a msi for a 3rd party app during my app's install. Can I also create a CA to uninstall that 3rd party app? I am not sure what the Properties should be. I had ALLUSERS=[ALLUSERS] ADDLOCAL=ALL for install. What would it be for uninstall? REMOVE=ALL? REMOVE? Is this even good practice? And if not, who has suggestions for replacement?
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Oct 07, 2020
05:46 AM
We build our application installs with InstallShield 2015 and 2016. Most of the time, the Test team just grabs the install from our network. However, end users in the field use a FTP file transfer service to get the zipped up install to them. The problem we have been having recently (in the last 2 weeks) is that multiple files are being blocked after extracting the zip file of the install. Has anyone else experienced this? Is there a way to update the InstallShield install project to help prevent this? Would converting our application installs to 2019 Pro help at all? Really in a bind here. Customers are getting angry and refusing to upgrade (which costs my company money). Any help is greatly appreciated. Thanks.
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Jun 29, 2020
08:14 AM
ARP information from the Property table contains nothing for Support URL or Read Me.
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Jun 29, 2020
08:12 AM
Here's the General INformation from that project. Notice the Read Me path is empty -- yet it's still getting populated.
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Jun 29, 2020
08:06 AM
You can see from a different project which does not contain Support URL or Readme that it still gets the ReadMe path!
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Jun 23, 2020
08:38 AM
It's been almost two weeks since my last post on this issue. Is there a way to set the condition of a prereq to only run if a folder does not exist?
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Jun 23, 2020
08:37 AM
It's been almost two weeks since my last post on this issue. I followed up showing the contents of the Help Link in the InstallShield project (it's empty) and the fact that it's pointing to the Read Me file in the Control Panel's Programs and Features for my application. Why is the Support Link displaying the wrong value?
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Jun 15, 2020
01:09 PM
Realized that there is a new version of the Visual C++ 2015 - 2019 prerequisite (14.26.28720.3), so will implement that but pretty sure all the conditions were for the old version.
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Jun 15, 2020
12:29 PM
Since including the Visual C++ 2015 - 2019 prerequisite in my install, I have a had a few problems where the 64-bit version is not getting installed if the 32-bit already exists on the system. Why is that? What can I do to ensure that the 64-bit gets installed on a 64-bit OS when needed? Can anyone point me to a correct set of conditions for this prereq (32 and 64). The lack of it getting installed is causing our 64-bit version of the application to not be run by testers. Thanks.
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Latest posts by MattQVI
Subject | Views | Posted |
---|---|---|
62 | Jan 12, 2021 06:22 AM | |
46 | Jan 11, 2021 02:29 PM | |
75 | Jan 11, 2021 01:23 PM | |
202 | Oct 07, 2020 05:46 AM | |
682 | Jun 29, 2020 08:14 AM | |
689 | Jun 29, 2020 08:12 AM | |
690 | Jun 29, 2020 08:10 AM | |
695 | Jun 29, 2020 08:09 AM | |
696 | Jun 29, 2020 08:08 AM | |
702 | Jun 29, 2020 08:07 AM |
Activity Feed
- Posted Re: Launch a MSI in a custom action to install but can it also be used to uninstall? on InstallShield Forum. Jan 12, 2021 06:22 AM
- Posted Re: Custom Action to uninstall third party application on InstallShield Forum. Jan 11, 2021 02:29 PM
- Posted Launch a MSI in a custom action to install but can it also be used to uninstall? on InstallShield Forum. Jan 11, 2021 01:23 PM
- Posted Install files are being blocked on a customer's PC on InstallShield Forum. Oct 07, 2020 05:46 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:14 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:12 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:10 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:09 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:08 AM
- Tagged Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:08 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:07 AM
- Tagged Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:07 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 29, 2020 08:06 AM
- Posted Re: Prerequisite condition for file not found - can it contain wildcard chars? on InstallShield Forum. Jun 23, 2020 08:38 AM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 23, 2020 08:37 AM
- Posted Re: Why won't the 64-bit Visual C++ 2015 - 2019 prerequisite install if the 32-bit is already present? on InstallShield Forum. Jun 15, 2020 01:09 PM
- Posted Why won't the 64-bit Visual C++ 2015 - 2019 prerequisite install if the 32-bit is already present? on InstallShield Forum. Jun 15, 2020 12:29 PM
- Posted Re: How to always force a major upgrade? on InstallShield Forum. Jun 12, 2020 03:10 PM
- Posted Re: Empty Support URL in the IS project is actually getting the path to the ReadMe file - WHY!? on InstallShield Forum. Jun 11, 2020 02:42 PM
- Posted Re: Prerequisite condition for file not found - can it contain wildcard chars? on InstallShield Forum. Jun 11, 2020 02:40 PM
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