Hi All, I have a small problem in displaying my application in the startup menu. I am using Installshield 2008 Basic MSI project to build a setup for my application. In the application information page, I am asked to enter the company name and other details. I have entered all the necessary details and followed all the steps to build a perfect setup. The setup is working fine. My problem is in the startup menu. In the startup menu, the application details are shown like the below format Start -->Programs --> Company Name --> Application Name --> Application exe I need a way to remove my company name from this. Is that possible. If so please help me to overcome that. I need a format like this Start -->Programs --> Application Name --> Application exe Awaiting the experts advice. Thanks in advance Warm Regards krishna: ... View more

Hi, I am trying to Install a new version of my product (Setup build using IS 2008. It is a basic MSI project) to a machine in which an older version exists. The Installation seems to run fine but when i try to execute the application. i get the "MSI file not found error". It returns an error code 1706. Please could anyone help me in fixing this. What are the changes that i need to do in the setup project. MY application stores the product key in the registry. While upgrading how to maintain the registry value ? Please helo Thanks and regards krishna ... View more

Hi, How does an upgrade works in the installshield ? Does it uninstalls the previous version and then installs the new version internally. I have a problem during the installation of my product into a machine that already has an older version of the application. When i run the setup file, it asks whether an upgrade should be performed. On confirmation, it starts installing the application. But when i try to run my application, i get an MSI file not found error. Below is the error that our client faces. A portion of the email our client had send. "I installed the new version but when I tried to start the application I got a message that the "TaskArchitect 2.msi" file could not be found" Please help Thanks in advance krishna kumar ... View more

Hi All, I have a setup build in IS 2008. It is a basic MSI project. I store the product key in the registry. We keep releasing newer versions once in a month or so, which contains either fixed bugs or few enhancements. How do i retain the value written in the registry because on the Installation of the newer version results overwrites the registry value. The registry value is now empty. How do i check this. Also, is there any specific thing that should be considered while developing the setup so that it acts as both an upgrade version, if an older version exist or as a Installer if no version exists. Sometimes I face a peculiar error "MSI File not found" when trying to run the installer in the machine already having an older version. The Installation goes fine but when i try to execute the application, i get this error. I know i have asked too many questions but these are the problems that i face now and need a solution very badly. Also i am just a beginner when considering the experience i have using IS. Thanks in advance krishna ... View more

Hi, I am using 2008 professional edition to build setups for my application. We have already released a version and now releasing the next version. I build the new setup and have released the version. We tried testing in our machine, the Installer pops up with a message asking a confirmation for upgrading the application. After the process, the application works fine in my machine. One of my client came up with a peculiar error saying that after the successful installation, when he tried to run the application, "MSI file not found" error was raised. Can anyone help me out on why this happens as i am not able to reproduce the same error. I tried it in different machines in my organisation but it worked in all machines. The setup is a basic MSI project. Any help would be gratly appreciated as this issue is really sitting at the top of my head. Thanks in advance Krishna ... View more

Hi, I am using Installshield 2008 professional edition to build a setup for my application.Everything works fine. It is a basic MSI application. The Installation and the uninstallation are working fine. I have no issues with that. The only problem that i find is even after the application has been uninstalled, i still find traces of the application in the program files folder. I still find the folder of my application with few files in it. The registry cleaning and removing of the application are all fine. As i said, the only issue is, i still find the folder residing in my program files. Is there any way that i can remove everything that is related to my application while uninstalling. Looking forward for an early response. Thanks in advance krishna ... View more

Hi, I have build a setup file using IS 2008. It is a Basic MSI project. Now the Setup file is working fine and the installation of my application in the target machine is perfect. we have brought in a major change in our application. Till this time, the application was getting registered in the HKEY_CURRENT_USER registry but now we have changed it to HKEY_LOCAL_MACHINE. So it was decided that the new setup will be installed to all our existing clients. Now the actual process that should happen during Installation of the new version is like this. 1. First check for the existence of the Older version. 2. If present uninstall the version. 3. Install the new version. I have written a program that checks for the existence of the older version and if present, it would uninstall the application. It is an .exe file. I decided to build a custom action to do this process. But I was not able to succeed in it. Please can anyone help me on how to build a custom action and also in which sequence it should work along with the location where the exe should be stored. Please let me know on how to run my exe before the Installation starts. I thought of another idea but i think it is not the rigtht way. I created prerequisite using this exe and this would fire b4 the installation starts. This option is working fine. I need advices from the IS experts and please do help me out. Waiting for an early response. warm regards, krishna kumar. ... View more