My system got rebooted accidentally while one session is open where the Install Anywhere project is being modified. After the reboot, I am unable to open the IAP_XML file, and Install Anywhere just hangs. I have adjusted the Heap sizes to higher values, but no change. I had a look at the console.txt file that was created in %IA_HOME% and it has the below error: InstallAnywhere temporary directory is located at:: C:\test\Install\InstallAnywhere\test\installer\.buildinstaller1.tmp Exception in thread "Thread-6" java.lang.IndexOutOfBoundsException: Index 0 out of bounds for length 0 at java.base/jdk.internal.util.Preconditions.outOfBounds(Preconditions.java:64) at java.base/jdk.internal.util.Preconditions.outOfBoundsCheckIndex(Preconditions.java:70) at java.base/jdk.internal.util.Preconditions.checkIndex(Preconditions.java:248) at java.base/java.util.Objects.checkIndex(Objects.java:372) at java.base/java.util.ArrayList.get(ArrayList.java:459) at com.zerog.ia.designer.customizers.ApplianceHardwareInfo.refreshSettings(Unknown Source) at com.zerog.ia.designer.customizers.VMConfigurationCustomizer.aa(Unknown Source) at com.zerog.ia.designer.customizers.VMConfigurationCustomizer.setup(Unknown Source) at com.zerog.ia.designer.customizers.TBuildAppliance.setupThisApplianceBuildConfiguration(Unknown Source) at com.zerog.ia.designer.customizers.TBuildAppliance.setup(Unknown Source) at com.zerog.ia.designer.Dashboard.setObject(Unknown Source) at com.zerog.ia.designer.customizers.TBuildAppliance.setObject(Unknown Source) at com.zerog.ia.designer.customizers.TBuildPhase.setObjectForBuildTab(Unknown Source) at Flexeraad2.a0(Unknown Source) at Flexeraad2.a_(Unknown Source) at Flexeraad2.az(Unknown Source) at Flexeraad2.c0(Unknown Source) at Flexeraad2.c_(Unknown Source) at Flexeraad2.cz(Unknown Source) at Flexeraad2.bb(Unknown Source) at Flexeraad2$2$2.run(Unknown Source) at java.base/java.lang.Thread.run(Thread.java:829) How can I fix the IPA_XML file into a working state? Any help is greatly appreciated. ... View more

Hi, I have created Installer of my application using Install Anywhere 2018 SP1 where Hotfix also applied. This installer is for Windows platform and uses the VM pack created from Open Java 1.8 from AdoptOpenJDK. It runs fine on almost all windows platforms except Windows Server 2008 SP2 and Windows Server 2008 R2. Please see the attached Log file content from Debug mode for more details. Need assistance at the earliest.   Regards, Shiva ... View more

am using InstallShield Automation Interface to automate my packaging process. I am tryng to use ISWiAutoUpgradeEntries method of ISWiProject object from VBscript to get the details of specific auto upgrade item entry from upgrade items list. I used the code given in install shield automation interface help library but it fails to find the upgrade item and return the "Automation Error: Element not found" error message. Sample VBScript code: Set m_ISWiProj = CreateObject("IswiAuto19.ISWiProject") m_ISWiProj.OpenProject("C:\Installer\MyApp.ism") Set m_AutomaticUpgradeEntries = m_ISWiProj.ISWiAutoUpgradeEntries("SearchItem") Error message on execution: c:\Installer\test.vbs(17, 1) ISWiAuto19: Automation error Element not found. > ISWiAutomation.IswiAutomaticUpgradeEntries.Initialize > ISWiAutomation.IswiProject.IswiAutoUpgradeEntries Can anyone explain me how to solve this or what is wrong here? ... View more

I am using InstallShield 2012 to create a installscript MSI project to create patch installer for my product and I am planning to automate my product build process to create patches using ISCMBuild.exe. In patch installer, to support upgrade scenarios, we need to add list of all previous setup.exe files under upgrades view. Each time i create a new patch, i have to add previous patch setup file details in upgrades section. Now, i want to know if there is anyway to add this entry in upgrades view from command line. ... View more