Installer created on IA 2020, On uninstallation of GUI mode logs exception in log file. I unable to find the route cause from where null pointer exception is logged. Please help. Even on console Mode un-insallation also logged the exception with some more details. For more information please refer attached exception log file. Regards, Palanisamy     ... View more

Hi all, I created customcode action to prechecking certain things, but it is not working on while installation of console mode, please help.   Regards, Palanisamy. ... View more

Our product needs to support English and Spanish Language. In License agreement screen pointed to English License.txt file. 1.) using Add file action Added License_es.txt in Install sequence 'do not install' check box selected. destination path is USER_INSTALL_DIR. 2.) Updated custom_es file in Testlocales_default_Configuration path. below are the lines are updated.  # LicenseAgrAction.a59b2451bccf.resourceName=license_en.txt LicenseAgrAction.a59b2451bccf.resourceName=license_es.txt # LicenseAgrAction.a59b2451bccf.resourcePath=$IA_PROJECT_DIR$\\ LicenseAgrAction.a59b2451bccf.resourcePath=$IA_PROJECT_DIR$\\ 3.) Source License file ( license_en.txt and license_es.txt) exists on $IA_PROJECT_DIR$ 4.) I build the project and run the installer. In License agreement page shows 'Unable to Locate the selected File' 5.) Log file contains below content. ZGUtil.getInputStream(): unable to load resource: $IA_PROJECT_DIR$/license_es.txt java.io.FileNotFoundException: $IA_PROJECT_DIR$\license_es.txt (The system cannot find the path specified)   Regards, Palanisamy.     ... View more

I am using InstallAnywhere 2014 for development environment, we need to support Japanese and English Language. i selected the supported languages on build configuration 'Locals' tab. In my machine Japanese language pack is installed, when i run the setup by default installing on English, language selection dialog are not displayed. When i select Indonesia,English and Japanese language selection screen displayed only English and Indonesia. Please help. My project required Japanese language should be displayed on Language dialog. ... View more

Hi, I want to include Microsoft visual studio c++ 2013 redistribute merge module to my project, please share download location. In installshield 2014 by default 2013 merge module not exists on redistributable section. Regards, Palanisamy. ... View more

I have Product A and ProductB, Bother of them are similar product and installed on different location, Both of them have different product code, product name, Upgrade code and same component code. During the installation Product A updates Product A tomcat server.xml file using XML files, and Product B updates Product B tomcat server.xml file using Installshield XML files. If we install individual product on same machine, While during the uninstallation it not thows Error 27519. If we install both the product on same machine, while during uninstallation of ProductA/ProductB throws the error dialog "Error 27519. Error updating XML file ...\server.xml" Please help. ... View more

Hi, My project type i s BasicMSI project. My application version is 1.0.25, it conatins 15 dll and 5 exe file components, During minor upgrade from 1.0.25 to 1.0.26, i need to delete one dll and one exe file, If i delete the component minor upgrade not working fine and remaing files are not updated, Please help how to remove files during minor upgrade? ... View more

Hi, During the installation of my application, installanywhere throws the following error message, please check attached image file. I tried command line option also same result. ... View more