Hi,   My Installanywhere product needs to support English and Greek Language , when we run the installer in Windows10 Greek Operating system  GUI Mode all text contents are displayed properly. When i run the same installer on Console mode installation using setup.exe -i console option. Language selection window text are displayed as Garbage characters. Refer attach image. Please help on to solve this issue. Regards, Palanisamy. ... View more

Hi, We need to do the Digital signature of Linux Setup.bin file, please help are share the ideas how do perform Setup.bin  digital signature.   Regards, Palanisamy. ... View more

Recently  migrated Installanywhere 2020 project to Installanywhere 2021 SP2, Java type (Other Java enabled Platform) release , throws Build error  and does have much information in console.txt file and GUI, Refer attachment. while running install.jar throws below error Exception in thread "main" java.lang.NoSuchMethodError: Flexeraavd.ah(Ljava/lang/String;)V at install.aa(Unknown Source) at install.main(Unknown Source) Please help, Regards, Palanisamy. ... View more

Hi, I logged in to "test user", this user has administrator previledge to install the applications and UAC set as High. my application is  32-bit installer and  creating the registry under HKCU\Software\Mycompany\test\installpath I run the setup using "Run as Administrator" throws error "Error 1401.Could not create key HKCU\Software\Mycompany\test\installpath. System error . Verify that you have sufficient access to that key, or contact your support personnel." and installation aborts, please help Component set as "Favour Local" and shred component set as "No" Regards, Palanisamy ... View more

In my project we needs to support Linux operating system (RHEL, PPC Linux, Ubuntu and ZLinux), On RHEL OS needs to include x64 bit JRE and PPC Linux need to include PPC Linux JRE.  To build this environment, using add build target added using Linux platform type and Target name is "LinuxPPC" with VM option is selected. If I wants to build only "LinuxPPC" Target Name what type of parameter need to pass on installanywhere build.exe suing command line. Please help. ... View more

I created an installer using installanywhere 2020 Java version :: Java 1.8 Build Target :: Other Java-enabled platforms Distribution type : CDROM Installer options and selected optimized installer size After Build : Disk1 contains : install.jar, MediaId.properties, Resource1.zip I try to install using command line with below options: Type 1: java -jar install.jar Type 2: java -jar install.jar -cp Resource1.zip Type 3: java -jar install.jar -cp Resource1.zip;MediaId.properties using all the three options throws error unhandled exception: java.lang.UnsatisfiedLinkError com.zerog.ia.platform.Sys.getSpecialFolderJNI(I)Ljava/lang/String; java.lang.UnsatisfiedLinkError: com.zerog.ia.platform.Sys.getSpecialFolderJNI(I)Ljava/lang/String; at com.zerog.ia.platform.Sys.getSpecialFolderJNI(Native Method) at com.zerog.ia.platform.Sys.getSpecialFolder(Unknown Source) at Flexeraaoe.aa(Unknown Source) at com.zerog.util.TemporaryDirectory.getSystemInstance(Unknown Source) at com.zerog.util.TemporaryDirectory.createInstance(Unknown Source) at com.zerog.util.TemporaryDirectory.createInstance(Unknown Source) at com.zerog.util.relaunchers.JavaRelauncher.ai(Unknown Source) at com.zerog.util.relaunchers.JavaRelauncher.executeRelauncher(Unknown Source) at com.zerog.util.relaunchers.JavaRelauncher.main(Unknown Source) at install.ad(Unknown Source) at install.main(Unknown Source) ... View more

Hi, I created an installer using installanywhere 2020 Java used for build and install :: Java 1.8  Build Target :: Other Java-enabled platforms Distribution type : CDROM Installer options selected and selected optimized installer size After Build : Disk1 contains : install.jar, MediaId.properties, Resource1.zip I try to install using command line with below options: Type 1:  java -jar install.jar Type 2:  java -jar install.jar -cp Resource1.zip Type 3: java -jar install.jar -cp Resource1.zip;MediaId.properties using all the three options throws error  unhandled exception: java.lang.UnsatisfiedLinkError com.zerog.ia.platform.Sys.getSpecialFolderJNI(I)Ljava/lang/String; java.lang.UnsatisfiedLinkError: com.zerog.ia.platform.Sys.getSpecialFolderJNI(I)Ljava/lang/String; at com.zerog.ia.platform.Sys.getSpecialFolderJNI(Native Method) at com.zerog.ia.platform.Sys.getSpecialFolder(Unknown Source) at Flexeraaoe.aa(Unknown Source) at com.zerog.util.TemporaryDirectory.getSystemInstance(Unknown Source) at com.zerog.util.TemporaryDirectory.createInstance(Unknown Source) at com.zerog.util.TemporaryDirectory.createInstance(Unknown Source) at com.zerog.util.relaunchers.JavaRelauncher.ai(Unknown Source) at com.zerog.util.relaunchers.JavaRelauncher.executeRelauncher(Unknown Source) at com.zerog.util.relaunchers.JavaRelauncher.main(Unknown Source) at install.ad(Unknown Source) at install.main(Unknown Source)   Regards, Palanisamy   ... View more

Installer created on IA 2020, On uninstallation of GUI mode logs exception in log file. I unable to find the route cause from where null pointer exception is logged. Please help. Even on console Mode un-insallation also logged the exception with some more details. For more information please refer attached exception log file. Regards, Palanisamy     ... View more

Hi all, I created customcode action to prechecking certain things, but it is not working on while installation of console mode, please help.   Regards, Palanisamy. ... View more

Our product needs to support English and Spanish Language. In License agreement screen pointed to English License.txt file. 1.) using Add file action Added License_es.txt in Install sequence 'do not install' check box selected. destination path is USER_INSTALL_DIR. 2.) Updated custom_es file in Testlocales_default_Configuration path. below are the lines are updated.  # LicenseAgrAction.a59b2451bccf.resourceName=license_en.txt LicenseAgrAction.a59b2451bccf.resourceName=license_es.txt # LicenseAgrAction.a59b2451bccf.resourcePath=$IA_PROJECT_DIR$\\ LicenseAgrAction.a59b2451bccf.resourcePath=$IA_PROJECT_DIR$\\ 3.) Source License file ( license_en.txt and license_es.txt) exists on $IA_PROJECT_DIR$ 4.) I build the project and run the installer. In License agreement page shows 'Unable to Locate the selected File' 5.) Log file contains below content. ZGUtil.getInputStream(): unable to load resource: $IA_PROJECT_DIR$/license_es.txt java.io.FileNotFoundException: $IA_PROJECT_DIR$\license_es.txt (The system cannot find the path specified)   Regards, Palanisamy.     ... View more

I am using InstallAnywhere 2014 for development environment, we need to support Japanese and English Language. i selected the supported languages on build configuration 'Locals' tab. In my machine Japanese language pack is installed, when i run the setup by default installing on English, language selection dialog are not displayed. When i select Indonesia,English and Japanese language selection screen displayed only English and Indonesia. Please help. My project required Japanese language should be displayed on Language dialog. ... View more

Hi, I want to include Microsoft visual studio c++ 2013 redistribute merge module to my project, please share download location. In installshield 2014 by default 2013 merge module not exists on redistributable section. Regards, Palanisamy. ... View more