Looked around the KB and community didn't find what I'm looking for so asking here. Is there a connector or has someone found a way to inject data from Workspace one to help manage Apple products?  Thank you. /James ... View more

    The ask,  I want to use the date filter for a custom report based on hardware assets. Report that has the feature I want to use is an inventory asset report “out of date inventory”. How can I recreate this function? I’m trying to update / reuse / fix / reproduce the canned report “out of date inventory”.  Its kind of a nice report if your hardware device has ever actually reported inventory.  However since its built on the Inventory asset and not the Hardware assets data set you cant add location or other fields from “assets”. Trying to add an advanced filter (fig 1) doesn’t even get me the filters on the fields I need.  IT only displays two fields I can use.  In fig 2 you can see I tried to add a filter to a report but it only showed two fields.  what gives? Trying to define fields for advanced filters during custom reports writing (fig 3) produces the same result.  They are not available for adding filters. Oh, but wait.  You must define an advanced filter (fig 4). Yes, but for dates you actually are limited to setting dates.  You can’t define number of days.  Or at least it’s not obvious Dates must be set dates which means people viewing the report have to edit the dates.  Not fitting the need of the user. Fig 1 Fig 2 Fig3 Fig 4     ... View more

I need to create a custom inventory looking for particular reg key on windows boxes.  I tried creating custom evidence but coudn't find a corresponding "reg key". type of evidence.  What am I missing? thank you, /James ... View more

On prem solution: executing a sql query in Cognos for a report.  Got an error: The number of rows retrieved for the user who has the identity '{, , Everyone, All Authenticated Users}' exceeds the limit of 5000. I reviewed my cognos configuration on the server and cant find that setting.  My research shows I have to set the governor and of course the instructions say "go into catalog under user settings". what catalog are they talking about?   ... View more

Reporting in flexnet is limited and is not meeting my needs for some reports.  as such I'm having to write SQL reports for Power BI or Tableau.  So one report I'm working on is having to show the link between the Asset name and its discovered device name.  Anyone have any idea where that link/relationship is shown.  I'm assuming it uses assid and device id and a relationship type somewhere.   ... View more

I have a report of devices. Some fields on this report are completed some are not.  I'd like to. transform this report into a metrics report showing a list fields, such as location, owner, is serial number complete?  as total numbers such as something like this for my printer data: But this all requires calculated fields.  It be great if I can turn this into a drill down report.  Too complicated for Flexnet?  Hmm? Field Not Null/Yes Null/No Total % Complete % Incomplete Measured Corporate structure               20,012           1,054        21,066 95.00% 5.00% Specific Location               20,344                722        21,066 96.57% 3.43% Floor               19,892           1,174        21,066 94.43% 5.57% IP Address               19,997           1,069        21,066 94.93% 5.07% Printer Mac Address               19,425           1,641        21,066 92.21% 7.79% Service ID               19,613           1,453        21,066 93.10% 6.90% Existing # of Trays               18,167           2,899        21,066 86.24% 13.76% Data Jack               10,395        10,671        21,066 49.34% 50.66% ... View more